UHEAA

We are working with the customer and addressing his concerns.

Cornerstone Education Loan Services will contact the customer as soon as possible, and is committed to reaching a full resolution. Please let us know if you have any additional questions.

The customer's account has been reviewed and UHEAA determined that the delinquent marks were all correctly reported to the credit reporting agencies. UHEAA has sent a letter to the customer explaining that UHEAA is required by law to report to the credit reporting agencies each time a...

customer's loan becomes over sixty days delinquent. Each loan certification by a school is considered a separate loan; thus each loan is separately reported to the credit reporting agencies for all student loan borrowers. .

UHEAA contacted this customer and explained that her form has been submitted for approval, and that it can take up to 45 days for approved forgiveness amounts to be funded once an approval request has been submitted. UHEAA considers the customers issues to be...

resolved. Please contact UHEAA again if you have further questions.

UHEAA has attempted to contact the customer. We are committed to addressing all of the customer's concerns in a timely manner. Please let us know if you have any further questions.

UHEAA has spoken with the borrower to address his concerns and achieve resolution on his account. Please contact us if there are further questions or you need additional information.

UHEAA has processed the customer's application and has contacted them regarding their concerns. Please let us know if you have any further questions.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

UHEAA is willing to answer all outstanding questions that the customer has at this time. UHEAA will reach out to the customer to seek a resolve to the complaint.

UHEAA is aware of the customer's concerns and is still diligently working to achieve a resolution. We apologize for the delay, but will reach out as soon as resolution is complete.

UHEAA has reached out to the customer and addressed her complaint. Her account has been placed in a deferment status for all periods when she was enrolled in school at-least-half-time. UHEAA considers this issue to be resolved.

UHEAA has applied the in-school deferment, per the customer's request. We will also reach out via email to confirm the customer's account information. Please let us know if you have any further questions.

UHEAA addressed the issue raised by the customer in this complaint. UHEAA considers this issue to be resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

UHEAA has contacted the customer and is committed to reaching a complete solution for the account. Please let us know if you have any further questions.

UHEAA contacted the customer and addressed the issues in the complaint. UHEAA considers the customer's issues to be resolved.

UHEAA will reach out to and help the Mr. [redacted] make a payment and troubleshoot any possible issues Mr. [redacted] may be having with the website.

UHEAA has contacted the customer regarding the customer's request. The customer was able to pay off their account in full. Please let us know if you have any further questions.

They called me and said they sent the check on 9/6 to citizens bank. Why in the world would they send a check to the...

person that wrote the check to payoff. The excess payoff should come back to us just like they said it would when we called Uheaa. Please help citizens has no record of the amount credited to our account since it should have never been sent to them. It was our account not citizens. Please help this company is a huge liability to consumers.
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]