Elegant Publishing, Inc.

Our Terms and Conditions of Use (available here: *** state "For fixed-period subscriptions, we have a five-business-day full refund policyThere are no refunds after the five business days have passedPlease contact us by email or
telephone to arrange a cancellation." Even if the client hadn't waited until months after he stopped using the service to contact us, he had still used it for months, which exceeds our five-business-day refund policyI have turned off the auto-renewal so the subscription will not be renewed automatically

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

"I am obviously not satisfied with the business response. The business has not responded about the inaccuracy of their information and refuse to work something out with me.  I tried reaching out to a superviser - but with no success."
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]