National Accounting and Business Solutions, SC
Added by Reviewer1721164
Review: The 3/30/2015 e-mail (see below) to which Mr. [redacted] has not responded yet, summarizes our problems as follows:
(1) the validity of contract is in question
(2) the company has failed to provide their "computer stamped time sheets" to document the timeline as to who did what, and when to justify their $239 bill.
Disputing Pre-Bill/Invoice #[redacted]
To: [redacted] Mar 30, 2015
Dear Mr. [redacted],
you start your letter with: "you obviously don't understand". And you are correct, we did not understand your business rules until we received them. In fact, you were aware that we had not read those rules when we dropped off our tax files, because we told (your assistant) Hazel so. Yet, as you know, it was your duty to disclose your rules prior to entering into a work agreement with us and to obtain our informed consent. We are unaware, that we ever gave you implicit or explicit consent to work on our files. On the contrary, we instructed your office NOT to do any work on our return, as soon as we learned about your engagement rules. Hence, you never were authorized to work on our tax return.
As we explained in our prior e-mail, we are thoroughly perplexed about the size of and the basis for your $240 bill, given the fact that we asked you to stop work before you could get started. Please provide us with your "computer stamped time sheets" of the work, even though unauthorized, which you allege you did on our behalf. Who did what, and when? Mind you that you quoted $300-350 for a completed return, in line with fees we paid our tax attorney in the past ($400) and the CPA ($275), who just finished this years return. Please explain, how you ran up a bill almost equal to the cost of a completed tax return with nothing to show?
We trust that we can come to a satisfactory resolution of our disagreement in short order, because there was no ill intent on our part.
[redacted]Desired Settlement: Document the work you did for us by computer stamped time sheets as specified above ("who did what and when") or stop contacting us.
This individual appears to have a misunderstanding that he has rights to our internal work papers and time sheets. His knee jerk reaction to his misdirected reading of our engagement letter does not negate his prior authorization to begin working on his return shown by his dropping off of very personal information that is normal in the course of preparing a tax return.The client's full understanding (which he still hasn't got) is not mandatory for his giving authorization to begin work...only his actions to drop off the materials needed to get started.I am barred from addressing his inane comparison of fees for a tax return by someone else vs the work we began and the work that he needs to be done to properly comply with tax laws of the United States and several individual states which he has not indicated was done only that he had a return completed by a third party and somehow that negates the work we started? Upon his demands to stop work we did, however, that did not negate the work we had done up to that point.We do not believe the Revdex.com is the proper venue to air our disputes and are more than willing to comply with the judge's requests when we get to collection action in court. Our collection firm has been authorized to collect this fee as this individual thinks he is the only one with rights in America...he is mistaken again....