Sky Consultants Inc.
Added by Reviewer1494602
Review: we originally hired sky consultants and spoke with [redacted] who told us it was 3000. for a modification if not received they would refund 75% .. told by [redacted] the bank reduced our pymts 30.00 and to pay mortgage and sign mtg agreement for 3 months and to pay him another 1000. to try for the HARP program and e did which of course we didn't get ..I did ask for all receipts from company and was told he will request them (and we never received them) I did get receipts from my bank showing withdrawals by them! we finally tried to sell house but couldn't due to attorney fees that piled up after 8 months of non payment on mortgage, spoke to [redacted] again to find out he wanted another 750 for his attorney to write a letter in exchange for deed with bank since we are now in foreclosure. We did ask about any refund and we were told by [redacted] that their office considered the 30. a modification.. so then why did we pay the additional 1000. my complaint is they always say there is another charge for things I feel have been taken care of in the 4000. we paid them for a 30. decrease which is never going to help anyoneDesired Settlement: some kind of refund
[redacted], I believe you may be confused as to the situation. Sky Consultants Inc. obtained 3 different modifications for you. All fees paid to Sky was earned. You recieved a forbearance agreement on 9/**/12 which satisfied the contract. Please see attached. However, as a good faith gesture because you were unhappy with it, we reapplied and obtained you another modification on April [redacted], 2013. Your old payment was $3038.79 at 5.25% as you can see by the old statement attached. Your new payment was $2739.56 at 4%. a reduction of 1.25% in rate and a savings of $300.00/month not $30.00. I'm not sure if that was a typo on your part. So far that is 2 modifications. Our work was done. However, the bank called you and told you that there was an error on the paperwork and required you to sign another copy with a lower principle balance, as the principle balance on the modification was higher than you owed. At that point you told them to cancel the modification, because you were angry. You called us, and we told you the modification was complete, and if you wanted us to try and reinstate it, it would cost $1000. Subsequently, we got them to reinstate the modification through a l lot of work, and that brings us to the 3rd modification we obtained you on May [redacted], 2013. See attached. After you accepted that, and your modification was complete for the 3rd time. Months later, you defaulted again, and told us you wanted to sell your house. we told you the file was complete and you told us all was done, and you were done with it all. You told us the bank wouldn't give you a pay off figure and asked for our help. We obliged and obtained a payoff. Shortly after that, you called us and talked to our attorney, and told him the deal fell through and you were in foreclosure and needed help. You were alerted to the fees, and told us you'd get back to us. I'm confused as how we did you any injustice. As a matter of fact your file has still been followed up on by our attorney every few weeks to ensure that you don't have a sale date. You have not been billed for this or any additional service. Our office considers this closed and no refund is due. Please see all attachments of 3 modifications obtained, and the mortgage statement. I'm sorry to hear of your complaint, but Sky Consultants Inc, has done everything possible to help you.