Restaurants Reviews

• Pizza Hut

  Added by Reviewer9592621

  Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. [To assist us in bringing this matter to a close, we would like to know your view on the matter.]Thank you for your attention in this matter. Although, I did get my repair resolved at [redacted], it was because the dealership never called me back. I did return their calls and never got a response so I texted a response back. Thank you.  Regards, [redacted]

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  Company rating 

  199
• Marco's Pizza

  Added by Reviewer9359702

  Company offered the following phone response:The consumer's last order was March 24, 2017. Consumer was refunded for charges and may call if there is still an issue with receiving her refund.

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  Company rating 

  1
• Kentucky Fried Chicken

  Added by Reviewer9558265

  Dear Ms. [redacted]: Alamo Title Insurance (the “Company”) received notice of [redacted]’s (the “Complainant”) Revdex.com Complaint (the “Complaint”) filed against Austin Title Company (“Austin Title”) on July 20, 2016. The Company has reviewed the Complaint and relevant documents and hereby... responds as follows. On or about July 1, 2016, the Complainant filed the Complaint contesting certain funds held in escrow as a result of a Bastrop West Water Company bill (“BWW Bill”). The...

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  Company rating 

  51
• Kentucky Fried Chicken

  Added by Reviewer9669253

  Complaint: [redacted] I am rejecting this response because: while copious, Austin Title did not respond to the issues in my complaint. Nor do I understand why I had to file a Revdex.com complaint in order to get a response to my calls, emails and letters. The sole purpose of the Escrow agreement was to ensure that the buyers were not charged for initiating the service of the water meter. They were not; that would have been illegal. That purpose was Terminated when service began in...

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  Company rating 

  51
• Subway Sandwiches

  Added by Reviewer9784992

  [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]  Complaint: [redacted] I am rejecting this response because:I have read the response from Allied Telecom to our complaint posted with the Revdex.com. .  My major response is that, if they are following the letter of the regulations and contracts---yes, we owe them that money. And we are committed to...

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  Company rating 

  11
• El Maguey

  Added by Reviewer9306582

  I went through the bank deposits and the report does not have the amount she say she was charged. I told her to call her bank because sometimes with a prepaid card they hold a different amount but our records only show the amount of $17.14.

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  Company rating 

  5
• Pokey's Smoke On The Water

  Added by Reviewer9439715

  Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.] There is a lot of things that he said that is very incorrect if we wanna go farther I have plenty of prof and so does my mom. Regards, [redacted]

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  Company rating 

  2
• Italian Kitchen

  Added by Reviewer9248881

  Mr. [redacted],I'm sorry you continue to have delivery problems.  I have asked our circulation director Dan [redacted] to follow-up with you for resolution.Sincerely,Angie [redacted]

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  Company rating 

  522
• Italian Kitchen

  Added by Reviewer9260336

  Mr. [redacted],Again my apologies for not providing delivery as scheduled.  I understand you received 2 partial refunds totaling $12.47, I did process another refund for $109.00 today which includes the 3 Sunday papers we never delivered.  You will receive your refund within 3 to 5... business days.Sincerely,Angie H[redacted]

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  Company rating 

  522
• Italian Kitchen

  Added by Reviewer9261855

  [redacted]My apologies you are account was restarted in error.  I have confirmed the stop was placed on your account and the balance of $49.05 has been taken off.Sincerely,Angie H[redacted]

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  Company rating 

  522
• Italian Kitchen

  Added by Reviewer9269768

  [A default letter is provided here which indicates... your acceptance of the business's response.  If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. If any additional deliveries are received, I will contact the business directly. Thank you,[redacted]

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  Company rating 

  522
• Italian Kitchen

  Added by Reviewer9270555

  [redacted]If you receive any type of invoice from the Houston Chronicle please contact me at [redacted] or [redacted]  As I mentioned on my previous response I did remove the balance from account [redacted]. I also emailed you written confirmation that the balance was removed and no future billing would take place.Sincerely,Angie H[redacted]

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  Company rating 

  522
• Italian Kitchen

  Added by Reviewer9294373

  Mr.[redacted],My apologies for the billing concerns. After reviewing your account I had a notice a recent rate increase which did shorten your subscription.  I reduced your rate back to the original rate of $2.00 week for the Wednesday & Sunday service and honored the renewal date you... originally had which was 5/18/17.  Please disregard any recent invoices received.  Further questions or concerns please direct them to my email at [redacted]Sincerely,Angie H[redacted]

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  Company rating 

  522
• Planet Smoothie

  Added by Reviewer9277489

  [redacted]- We have closure- See the additional update-The retail buying office sent the member a waiver to sign allowing to keep the product without further action, due to the timeline of member leaving the country[redacted]orrowthere was not time for any other actions. The member did not contact the Dealer or reply when Costco called him regarding any problems with his order but was willing to work with SWF cus[redacted]er service as a contact for. Again, there were no manufacturing defect...

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  Company rating 

  15
• Italian Kitchen

  Added by Reviewer9411320

  [redacted]My apologies your paper continues to be delivered after 3 phone calls and you also wrote a letter to the cancellation dept. to stop delivery.  I have contacted the district and area manager to make sure there is no more deliveries at [redacted]... **  [redacted].  I will follow-up with you today as well as tomorrow to confirm no delivery of the Houston Chronicle.  If you have any questions please contact me directly at 713.362.3305.Sincerely,Angie H[redacted]

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  Company rating 

  522
• El Nopal

  Added by Reviewer9730443

  We want to sincerely apologize for any inconvenience regarding to the mentioned problem to the Bureau. We have reviewed the situation and we certainly made a mistake in your credit card transaction of 08/27/2017. Loading tips to transactions at the end of the day is a manual process that needs to be... accurate to avoid these type of problems. We have processed a refund to your credit card. Attached you will find a receipt of the transaction.Once again, please accept our sincere apology for this unfortunate incident and thank you for letting us know about it.Mr. [redacted]/Manager

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  Company rating 

  6
• McDonald's of Sumner

  Added by Reviewer9374851

  We received a letter stating that a customer filed a complaint and I wanted to provide you with more details. The customer sent an email contact form to us at 5:15am on February 20th, 2017.  As soon as I saw the email at 6:30am, I personally called the restaurant and asked the manager in... charge if she remembered the guest regarding this situation and she did. The manager said she thanked him for letting us know and she did not charge him for the hashbrown due to our error. She then went...

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  Company rating 

  1
• Italian Kitchen

  Added by Reviewer9268205

  [A default letter is provided here which... indicates your acceptance of the business's response.  If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I won't know if they will live up to their word for a couple weeks so I will hang on the my Ref # and contact you later if they decide to blow me off. Thank you so much for your help. This was a surprisingly quick process to get a response from the business.

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  Company rating 

  522
• Italian Kitchen

  Added by Reviewer9293530

  Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.   Good morning Ms. [redacted],Thank you for your attempts to correct this situation; I appreciate your efforts and the credit applied to my account. Unfortunately, the newspaper was delivered neither Sunday nor Wednesday (today) morning. Therefore, I am unable to consider this matter resolved. Please let me know if...

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  Company rating 

  522
• House of Pizza

  Added by Reviewer9642846

  November 5, 2917Our Response to customer complaint on 10/27/2017 @12:50pm:The order was placed at 11:39am and customer received order before 12:50 because that's when the order was closed out when the driver returned. The customer received the order before 12:50 and under an hour, which is... a typical wait time over lunch, which is our busiest time of the day. Customer was not happy about the length of time it took for the food to arrive at her place of work.We tried to explain to her...

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  Company rating 

  4

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