Stell Roofing Company Phoenix
Added by Duane B.
Shopping around for companies, I ran across this company via [redacted]. I called, [redacted] answered, pulled his vehicle over, and talked to me about my roofing concerns. We scheduled an appointment, of which I forgot to write down, and forgot the appointment, yet he showed up the day and time that we scheduled. [redacted] is very professional, knowledgeable, informative, and he took time to explain the repairs necessary. As well, he did some patching that needed to be done immediately without charging me, mind you I was only looking for an estimate to replace the roof. [redacted] is licensed, bonded, and insured, and he carries the credentials with him of which all verified upon my checking them. I do not have the exact date of which I will have the work done, but I know that on that day I will call [redacted] and schedule him to do that job. This is saying a lot, [redacted]'s bid was not the lowest I had, but, I had never done a roof before, all this is new to me, and he made me comfortable in the process, let's face it, we are talking about a large sum of money, so I was slightly nervous. Matter of fact, I think highly enough of my experience with [redacted] thus far that I am taking my time to review and recommend him. Would be much easier to something else more fun. Call [redacted] at Stell Roofing, I think you'll be glad you did.It is a pleasure to compose this review and I find it necessary to share this with others because when you find good service--which can be somewhat out of the ordinary today--I think it's important to share that with other people who may be in similar situations such as mine. As a first time home owner on a very conservative budget during a recent out of ordinary storm in my area it came to my attention that I had leaks in my roof. I've heard many horror stories about the cost of replacing the roof and so I was very concerned. I grabbed the yellow pages and started reading reviews online of various roofing companies and I started making calls. Many companies did not answer their phone, were not available, or required me to leave a message on a machine, and then I found Stell Roofing. I made the call and got a hold of [redacted] Stell who was driving at the time, he immediately pulled over and I explained my concerns and made an appointment for the next Thursday to come over to give me an estimate of which he stated would be free of charge. Now, I ended up making appointments with roughly nine different roofing companies--most were 2 or 3 weeks out just to get the estimate--and so honestly, I forgot about the appointment I made with [redacted]. But as promised, [redacted] showed up as arranged and at the time we did arrange as I'm feeling sheepish for having forgotten. [redacted] was very knowledgeable, courteous, and very polite. He walked my roof, and he even pointed out some areas that were probably damaged in a previous storm that I was unaware of. Thanks to that information I was able to follow up with the insurance company whom had sent an adjuster and confirmed what [redacted] had said. I want to mention that none of the other companies spotted those areas or made mention of them. [redacted] explained in detail the work necessary, how it would be performed, he provided his credentials, which included a copy of his license and the binder with his insurance company both of which verified good when I called to check. [redacted]'s bid was not the lowest, nor the highest. There were some companies that arrived at my door with a fancy folder and some reading material, and those folks were 30% and more higher in their rates, and quite honestly, I did not believe or feel that they had the same knowledge base or expertise that [redacted] did. This alone was priceless to me, and one of biggest reasons that I decided to use Stell Roofing. It took me a month to put together the finances needed in order to have the work performed, and when I called [redacted] back he remembered me, he scheduled with me and his crew completed work yesterday. I will say, I was completely impressed with the crew that arrived, they were all very polite, courteous, and during the course of work there were no communication barriers with any of them. Junior introduced himself, explained what they would be doing, asked if I had any questions, and then proceeded to direct the work flow. They covered all areas around my house with tarps to collect debris and any items that would need to be discarded. They protected the plants and all areas that might be of concern. And from the time they arrived at 7AM to the time they left, it was nothing but steady and consistent work. They never once bothered me or the household during the entire install over the course of 3 days. They did not ask to use facilities or need drinks, and while I would make available if requested, I actually prefer not to have people coming in and out of my home. And there were roughly 6-7 people here which could lead to a lot of traffic. When I went out to check progress periodically, they were always busy and at work, I think they did an incredible job. They worked well and completed the tear off in one day and when they left, they cleaned up every area, they asked me if I had any items they could take to the dump with them, how many companies would do that. They used a magnet to ensure that staples and nails went with them too, they also used a blower and quite frankly I think my yard looked better when they left than when they had arrived. In closing, I highly recommend Stell Roofing. I would use them again if necessary although I'm hoping not to have to :) He is honest, knowledgeable, informative, attentive, and well priced. I have a great looking roof up there with a lifetime warranty, and I feel confident that I made the right choice and found a great roofing company. Give them a call, tell em [redacted] referred ya!!!