Kandypens

I have been having nothing but issues with this company. I have bought 2 vaporizers from them ( I know, shame on me) the devices worked great for a couple months but one day after not using the device for a couple days it just stopped working, it wouldn't heat up or even light up as well as not even taking a charge. I contacted support an asked about how to get a replacement or current device fixed an they spent there time sending me emails asking how I was doing, what happened to the device ( even after I had already described what happened ) an then a day later they sent email asking me to review my experience an how helpfull they were... far from it! I then tried to call support an of course the phone support has been temporarily shut down an support can only be contacted through emails... go figure. I am still trying to get a replacement or even a refund over 2 weeks later! I'm sure theres plenty of people who have had a good experience an maybe even still have working devices but I can tell you from experience that this company is definitely suspect! Shop elsewhere

My pen arrived, I loaded less the the suggested amount just to try the pen out. The pen got extreamly hot. So hot that if I would put it to my lips it would burn them. I decided to clean. It out and reload it , and try it again. Same problem. At this point I realized the product was leaking under the glass table and onto the coil. I hit up kandypens, and asked for some help. I sent pictures of the atomizer. I the got a response from kandypens starting I had loaded to much. Which is not true at all. They also said you cannot tip the pen when it is warm as it will leak into the air holes. For the price point this should not leak at all! Most expensive atomizer on market. Kandypens did offer to send me a new atomizer. They offered me the white one as the black one I paid for was not available ( even though I could purchase one on their website) The new atomizer arrived. Again I loaded leas then the amount recommended. The pen still get extremely hot after two sesh modes. The. The new atomizer produces a metallic almost chemical taste. That I can't quite place. I have yet to get this pen to produce even the smallest of hits. This pen is absolute trash. For the price point, and the fact there is no return policy, I'm left feeling like kandypens just ripped me off. Take your money somewhere else, buy a better pen.