Update, now Paul advised that I reported any issue on the 15th day, so I sent another screenshot that showed, as of April 3rd they site said the request was submitted two days ago, now I'm not a computer engineer, but if on the 3rd it's been...
I purchased (key point I paid for this) their premium bonus, $1 million coins a day for 14 days; however I was unable to collect on day 14. I opened a ticket and in true fashion, they closed it without solving the issue. I provided more than a few...