As the [redacted] record shows the customer was not at address to receive the packageThen on Monday she refused the package, never opened it We said we would refund her money and have triedShe used [redacted] but there is not record under her name [redacted] in [redacted] Tried contacting to email [redacted] @hotmail.com Please have her email directly to [redacted] @1-800-bakery.com I have just looked further into this and see that she changed from [redacted] to a credit cardWe have to call Authorize.net and do the refund This will be done by 11/and credit of $will be refunded 07/14/ 12:P.M The receiver does not want the product and refused the delivery Taylor, PA, United States 07/11/ 1:P.M The receiver was not available at the time of the first delivery attemptA second attempt will be made United States 07/10/ 4:P.M Order Processed: Ready for ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
Sorry, for the long delay in respondingMy 90 Father-in-law has been very sickMy staff *** handled this order and customer was happy and thanked herWe sent a new cake out Next Day Air Saturday Delivery so the cake arrived before the party~ ***
As the [redacted] record shows the customer was not at address to receive the package. Then on Monday she refused the package, never opened it.
We said we would refund her money and have tried. She used [redacted] but there is not record under her name [redacted] in [redacted].
Tried contacting to...
email [redacted]@hotmail.com.
Please have her email directly to [redacted]@1-800-bakery.com .
I have just looked further into this and see that she changed from [redacted] to a credit card. We have to call Authorize.net and do the refund.
This will be done by 11/12 and credit of $82.95 will be refunded.
07/14/2014
12:20 P.M.
The receiver does not want the product and refused the delivery.
Taylor, PA, United States
07/11/2014
1:08 P.M.
The receiver was not available at the time of the first delivery attempt. A
second attempt will be made.
United States
07/10/2014
4:12 P.M.
Order Processed: Ready for [redacted]
reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint #[redacted]. Please add your rejection comments below.
[redacted] actually never showed up, I did not miss it. On Monday I rejected because the cake was no good obviously.
I also did NOT use [redacted]. I charged my credit card. Which you first tried to charge 8 thousand. And it was rejected.
I emailed several times about the damaged cake that was poorly Packed.
No responses. I have my email connected to my phone. So there is no way I missed any emailed. Because I get the newsletter and the invoice.
Regards,
[redacted]
Hi [redacted] I am issuing you a full refund of $on your cardYou should see it in hours Sorry for problem, [redacted] ***
As the [redacted] record shows the customer was not at address to receive the packageThen on Monday she refused the package, never opened it We said we would refund her money and have triedShe used [redacted] but there is not record under her name [redacted] in [redacted] Tried contacting to email [redacted] @hotmail.com Please have her email directly to [redacted] @1-800-bakery.com I have just looked further into this and see that she changed from [redacted] to a credit cardWe have to call Authorize.net and do the refund This will be done by 11/and credit of $will be refunded 07/14/ 12:P.M The receiver does not want the product and refused the delivery Taylor, PA, United States 07/11/ 1:P.M The receiver was not available at the time of the first delivery attemptA second attempt will be made United States 07/10/ 4:P.M Order Processed: Ready for ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
Sorry, for the long delay in respondingMy 90 Father-in-law has been very sickMy staff *** handled this order and customer was happy and thanked herWe sent a new cake out Next Day Air Saturday Delivery so the cake arrived before the party~ ***
As the [redacted] record shows the customer was not at address to receive the package. Then on Monday she refused the package, never opened it.
We said we would refund her money and have tried. She used [redacted] but there is not record under her name [redacted] in [redacted].
Tried contacting to...
email [redacted]@hotmail.com.
Please have her email directly to [redacted]@1-800-bakery.com .
I have just looked further into this and see that she changed from [redacted] to a credit card. We have to call Authorize.net and do the refund.
This will be done by 11/12 and credit of $82.95 will be refunded.
07/14/2014
12:20 P.M.
The receiver does not want the product and refused the delivery.
Taylor, PA, United States
07/11/2014
1:08 P.M.
The receiver was not available at the time of the first delivery attempt. A
second attempt will be made.
United States
07/10/2014
4:12 P.M.
Order Processed: Ready for [redacted]
Revdex.com:
I have...
reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
Hi [redacted]
I am issuing you a full refund of $82.95 on your card. You should see it in 72 hours.
Sorry for problem,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint #[redacted]. Please add your rejection comments below.
[redacted] actually never showed up, I did not miss it. On Monday I rejected because the cake was no good obviously.
I also did NOT use [redacted]. I charged my credit card. Which you first tried to charge 8 thousand. And it was rejected.
I emailed several times about the damaged cake that was poorly Packed.
No responses. I have my email connected to my phone. So there is no way I missed any emailed. Because I get the newsletter and the invoice.
Regards,
[redacted]