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1-800-GOT-JUNK? Houston North

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1-800-GOT-JUNK? Houston North Reviews (4)

Dear Mrs [redacted] , face="Calibri">We regret to hear of your experienceThis is certainly not typical of the premier service we provide our customersOur records also reflect several return visits beginning with a damaged charger from pet chewingUnfortunately electrical equipment cannot be made entirely pet proofWe recognize, however, the importance of your stairlift each day As confirmed by our conversation today, it is good to hear your stairlift is functioning properly Further as spoken, we are expediting a refund to home address It is our sincere hope that your stairlift provides you continued reliable use Please do let us know if you need any further assistance

DME has treated us terribly for the past monthsWe have a service lift for our seniors and handicapIt's bee down since MarchAll requested funds have been paid to DME and yet the project of installing a new lift is still not completedWe were given a completion date of 7/5/today is 7/22/The workers just left for the day stating they have at least another 2-hours of work to be done! This is ridiculous to be treated like thisWe paid our money and have seniors who are struggling or missing services due to the lift not be availableWhen we called to complain we got nothing but more excuses! I can't help but think it's got something to do with the location of our building and demographics of members that the service we are receiving is less than satisfactory

DME has treated us terribly for the past 9 months. We have a service lift for our seniors and handicap. It's bee down since March. All requested funds have been paid to DME and yet the project of installing a new lift is still not completed. We were given a completion date of 7/5/16 today is 7/22/16. The workers just left for the day stating they have at least another 2-4 hours of work to be done! This is ridiculous to be treated like this. We paid our money and have seniors who are struggling or missing services due to the lift not be available. When we called to complain we got nothing but more excuses! I can't help but think it's got something to do with the location of our building and demographics of members that the service we are receiving is less than satisfactory.

Dear Mrs. [redacted],
 
face="Calibri">We regret to hear of your experience. This is certainly not typical of the premier service we provide our customers. Our records also reflect several return visits beginning with a damaged charger from pet chewing. Unfortunately electrical equipment cannot be made entirely pet proof. We recognize, however, the importance of your stairlift each day.   
 
As confirmed by our conversation today, it is good to hear your stairlift is functioning properly.  Further as spoken, we are expediting a refund to home address.
 
It is our sincere hope that your stairlift provides you continued reliable use.  Please do let us know if you need any further assistance.

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