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1 800 IMSTUCK Corporation

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Reviews 1 800 IMSTUCK Corporation

1 800 IMSTUCK Corporation Reviews (7)

Revdex.com:
At this time, I have not been contacted by 1 800 IMSTUCK Corporation regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by 1 800 IMSTUCK Corporation regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: 1) Vendor did not render any services; however, they charged my company.2) Amount charged does not reconcile with amount quoted.3) Vendor is unresponsive to several phone calls to resolve billing issue.Desired Settlement: Refund of $225.00 charged when NO services were rendered.

Consumer

Response:

At this time, I have not been contacted by 1 800 IMSTUCK Corporation regarding complaint ID [redacted].

Sincerely,

Review: Spoke with customer service and was told that they needed to secure $100 dollars at first in order to send wrecker service out. Then an additional $100 per hour. I asked for clarification and the representative said that the additional $100 starts at the time the vehicle is picked up. The drive was 37.1 miles and took a total of 40 minutes. Wrecker Service they dispatched had no record of being paid the $100. I called 1800imstuck and said I have them here with me now and was about to hand the person from the wrecker service the phone. The service representative hung up and called the wrecker services back office and paid with my credit card the full amount that the wrecker service would have charged without them dispatching them + the $100 dollars they secured as an up front payment to go to the wrecker service. Second transaction was not authorized and should not be allowed without me being present.Desired Settlement: Charge removed from my credit card

Review: I called the company on the evening of July **, 2013 needing a tow truck for a large food truck. The gentleman on the phone said he had to take my credit card number and he would locate a local tow company to assist me, but that I would not be charged unless they found an appropriate truck. A local tow company contacted me but only had a traditional tow truck, not a low-boy that I requested. So, I had to go with a different service. Since I did not utilize their service, I assumed at the time that I would not be charged. Now, while reconciling my bank account, I realized that I was actually charged $150.

At approximately 9:54pm on August [redacted], I called the company to request a credit of the $150 to my card. The man on the phone, calling himself [redacted], proceeded to yell, berate and harass me, saying that if I could not remember the person I spoke to the first time, then he could not help me. He refused to look up my name or investigate any charge. We spoke for 20 minutes with him yelling at me the entire time saying that he was going to charge my card again just for this call. I asked to speak to someone else or a supervisor and he said that he was the supervisor and would not allow me to speak to anyone else. The conversation led me to believe that they are running a scheme and fraudulently charging credit cards without performing services.Desired Settlement: would like my $150 returned.

Review: I called this number for a jump start on my truck in April amd paid them $80 when the tow truck driver showed up. One month later they hacked into my checking account and charged me $150 then one month later they charged my mastercard $150 again. They are being investigated by my credit card company and my credit union as well. Total scam artistsDesired Settlement: I want them to refund my credit card and my debit card asap

Consumer

Response:

At this time, I have not been contacted by 1 800 IMSTUCK Corporation regarding complaint ID [redacted].

Sincerely,

Review: The company charged our credit card for service on 3/**/14 we did not request. I contacted them on 3/**/14 about the charge and the [redacted] said he would reverse the charge for us within four days. the charge has not been reversed a week later. when I tried to call again I keep being put on hold or hung up on.Desired Settlement: The company, 1-800 IMstuck, should reverse the charge on our credit card.

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Description: TOWING-AUTOMOTIVE

Address: 49 North Mall, Plainview, New York, United States, 11803

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