Excellant workFair priceyears after the job, the building department said they were missing info on my permit.Threatened $2k/week fineContacted hour chimney and the took care of everthing right awayNo putting me off or asking me for documentsWhen everthing was straightened out they let me knowThat kind of customer service is pricelessFor me, I would recommend no one other than Hour Chimney
Adrian and his assistant was professional, courteous, and punctualThey inspected the flute and replaced the pipes according to codeI would gladly use hour chimney againThank you again
My oil boiler failed so I decided to convert to a new gas furnace. I called 1 hour chimney to inspect and certify the chimney for conversion. Tony came on time ( called 30 minutes before arriving). Inspected the chimney, showed me the damaged and broken lining and said that the chimney must be relined in order to certify. What surprised me the most was that he asked me to look at the specifications of the new furnace to make sure that the new liner can handle the furnace. After reading the details I got from my plumber he said " We have a problem, your chimney can not handle the new furnace your plumber recommended "
I was totally confused and asked him to talk to the plumber and explain his concerns. He agreed and spoke with my plumber and they both came to a conclusion that the furnace that was supposed to be installed the next day is larger than the chimney can handle. Wow, what if I had installed the furnace before I called 1 Hour Chimney?
After the phone call, everything went smooth. Plumber came back, changed the furnace ($400 cheaper) ,chimney liner was installed 2 days later and they were both inspected by the town inspector and approved. I just wanted to thank Tony one more time for helping me and not letting me make a mistake. Excellent service. I would highly recommend 1 hour chimney
Excellant workFair priceyears after the job, the building department said they were missing info on my permit.Threatened $2k/week fineContacted hour chimney and the took care of everthing right awayNo putting me off or asking me for documentsWhen everthing was straightened out they let me knowThat kind of customer service is pricelessFor me, I would recommend no one other than Hour Chimney
Adrian and his assistant was professional, courteous, and punctualThey inspected the flute and replaced the pipes according to codeI would gladly use hour chimney againThank you again
My oil boiler failed so I decided to convert to a new gas furnace. I called 1 hour chimney to inspect and certify the chimney for conversion. Tony came on time ( called 30 minutes before arriving). Inspected the chimney, showed me the damaged and broken lining and said that the chimney must be relined in order to certify. What surprised me the most was that he asked me to look at the specifications of the new furnace to make sure that the new liner can handle the furnace. After reading the details I got from my plumber he said " We have a problem, your chimney can not handle the new furnace your plumber recommended "
I was totally confused and asked him to talk to the plumber and explain his concerns. He agreed and spoke with my plumber and they both came to a conclusion that the furnace that was supposed to be installed the next day is larger than the chimney can handle. Wow, what if I had installed the furnace before I called 1 Hour Chimney?
After the phone call, everything went smooth. Plumber came back, changed the furnace ($400 cheaper) ,chimney liner was installed 2 days later and they were both inspected by the town inspector and approved. I just wanted to thank Tony one more time for helping me and not letting me make a mistake. Excellent service. I would highly recommend 1 hour chimney