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Excellent company to do business with Always on time and they don't make promises that they don't fulfill Clean up is tremendous

Initial Business Response /* (1000, 5, 2014/05/13) */
The ownership and management team at Our Home Energy LLCtake our customer service very seriouslyThe Our Home Energy team knows that customer satisfaction is our number one missionWe are extremely disappointed that this customer's
issue has lead to a Revdex.com complaintIf we had known about this customer service issue, we would have immediately resolved this issueWe find it completely unacceptable that our customer did not receive the energy audit in a professional and timely manner, and we have taken steps to ensure that this type of issue does not occur in the futureNot only have we sent the customer his money back, but also sent him the energy audit and recommendations that he was expectingWe sincerely apologize for the frustration that this customer has experienced
Initial Consumer Rebuttal /* (2000, 7, 2014/05/13) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I wish someone would have notified Mr *** their new Sales Manager soonerThey have responded to my complaint almost immediatelyI wish it hadn't gone this far, I still need to find someone to do the work

Matt *** is one of the most hard working people in the HVAC businessHe tirelessly worked on getting a stubborn hidden damper open to my bedroom which has made a remarkable difference on our comfortMatt's a consummate professional and loves solving problems - I'm glad he solved mine! I have the company coming over this week to install insulation to even further help make my home more comfortable