1040 Tax Service and Accounting

Review: 1040 tax service charged me to set up a LLC and then provided no further help with this. They also charged over $400 to refile taxes from 2010 and did not send in required forms. They then charged me for their time in speaking with the IRS and an additional $400 to re-file, with no guarantee that it would even work as they were late in refiling.

I paid for the service of tax help and got nothing from staff, let alone [redacted]. When I contacted them about the need to file quarterly taxes, they told me to just do what I did last year (despite this being the first year that I had set up the LLC with them).

At this point I do not want them to even do my taxes, I have heard from other reputable business members in town that they operate a shady practice in write-offs with the IRS and will be refiling my taxes with a CPA.Desired Settlement: Would like a refund of the service fee provided for the 2010 tax return as it was not done properly by the office and I no longer wish to have this business work on my taxes.

Business

Response:

We did not have direct contact with this client regarding this matter, only her spouse. We do not agree with the complaint. Please feel free to contact our office regarding this matter.[redacted]