109 embroidery

*** placed a custom design order with us here, EmbroideryShe brought me the exact design on photo JPG ImageAt that time I then made her a patch with her exact designOn January **,she notified me that some things were missing or misspelled on the custom patchI then took the
jacket from the guy who she sent over here to finish her transactionOn February *,*** and her guy friend came over to my place of business in an irate fit of rage, while my wife was there with my children and other customersShe was yelling and using profanity saying that she wanted to speak to me and not my wifeMy wife then told her to either wait until I return back to the office or leave the jacket for further alterationsShe then continued being very irate and boisterousIn this line of work, we specialize in Custom design workThe initial set up takes anywhere between 7-business days, thereafter if any alterations or changes mus t be done, the time can vary depending on the amount of work involvedI not once raised my voice to ***, I was simply trying to get a word in edge wise while trying to explain and rectify the situation