123 Exteriors Reviews (%countItem)
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123 Exteriors Rating
Address: 10901 Reed Hartman Highway Suite 202, Cincinnati, Ohio, United States, 45242
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Hired these guys to do siding on our home needless to say they have been to our house 5 times in the past YEAR to fix issues with the siding this last time they hired another siding company to come and fix the issues will not and would not recommend this company to anyone
The customer is correct that there were several service issues at this home. The first service was completed within a month. The second service was reported in January, 2018 and the repair was delayed in part by winter weather and completed on 2/1/2018. The customer reported in June, 2018 that there was another service issue that was resolved within a few weeks. 123 Exteriors is committed to providing great customer service and it is regrettable that we did not live up to our own high expectations and those of the customer in this case.
My siding came off after about a month and they also did not re hang my window boxes like they said they would! After numerous phone calls to fix my siding they still haven't come back to my house to fix it! Still waiting after 6 months! I'm afraid I might have rain damage where the siding came loose. Mike said they would send workers over multiple times but still no one has come to fix the issue! The company is not trustworthy! I would not recommend them.
This customer is correct in the amount of time that it took for the issues to be completed. The siding service issue was reported and inspected during the winter months of 2017/2018. It was concluded that the j-channel on the awning had become unfastened but that there was no risk of damage to the home due to the moisture barrier that was installed under the siding. All service issues were resolved on 6/5/18. Regrettably, we were not able to meet the expectations of our customer in resolving the issues in a timely manner.