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Reviews 123 My New Home

123 My New Home Reviews (18)

Unfortunately, [redacted] mistakenly contacted the wrong company as it relates to flyers First Class Values is the company to contact I reached out to [redacted] with First Class Values and he personally contacted [redacted] as it relates to the flyers Please remove the complaint from our record I would really appreciate that

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that I'm not confident my complaint has been resolved This has happened SEVERAL times and EVERY SINGLE TIME we have been guaranteed it would not happen again On all prior occasions we had to compensate our own maintenance employees to clean up the litter from this company's flyers I understand that a subcontractor was the trespasser, but that subcontractor was paid by this company to solicit our residents The amount of time and money our employees have wasted (mine included) trying to get this to stop and cleaning up the litter is absolutely unacceptable
Regards,
*** *** Vice President, Marketing and CommunicationsGCI

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have not only filed a Revdex.com complaint against this company to stop soliciting our residents at *** *** *** Apartments in Fort Mill, SC, but have also contacted several people at the firm to no availI was contacted by the Indianapolis office and guaranteed this would stop but today we again found their flyers all over our community
I want someone from this company to go to our community and remove every flyer that is on our property
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that I'm not confident my complaint has been resolved This has happened SEVERAL times and EVERY SINGLE TIME we have been guaranteed it would not happen again On all prior occasions we had to compensate our own maintenance employees to clean up the litter from this company's flyers I understand that a subcontractor was the trespasser, but that subcontractor was paid by this company to solicit our residents The amount of time and money our employees have wasted (mine included) trying to get this to stop and cleaning up the litter is absolutely unacceptable
Regards,
*** *** Vice President, Marketing and CommunicationsGCI

Dear Revdex.com, Please read the attached letter that I sent to David H*** with First Class Values on 10/6/2016. I had written them a letter at that time and asked First Class Values to never again deliver door hangers/advertising pieces to the *** *** *** apartment. I specifically told First Class Values to put *** Apartments on the do not deliver list during that time. I spoke to David H*** and he is looking into this very unfortunate situation. David H*** mentioned to me that he was going to contact the Apartment manager at *** Apartment and do what he can to remedy the situation. Please realize that My New Home never wanted the advertising pieces to be put on the doors at *** Apartments. David H*** also mentioned to me that this mistake on there part will not happen againI hope you can forgive me for this unfortunate situation. Danny N***Owner, My New Home

Dear Revdex.com, Please read the attached letter that I sent to David H*** with First Class Values on 10/6/2016. I had written them a letter at that time and asked First Class Values to never again deliver door hangers/advertising pieces to the *** *** *** apartment. I specifically told First Class Values to put *** Apartments on the do not deliver list during that time. I spoke to David H*** and he is looking into this very unfortunate situation. David H*** mentioned to me that he was going to contact the Apartment manager at *** Apartment and do what he can to remedy the situation. Please realize that My New Home never wanted the advertising pieces to be put on the doors at *** Apartments. David H*** also mentioned to me that this mistake on there part will not happen againI hope you can forgive me for this unfortunate situation. Danny N***Owner, My New Home

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Date Sent: 1/3/5:00:PMRevdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that I'm not confident my complaint has been resolved This has happened SEVERAL times and EVERY SINGLE TIME we have been guaranteed it would not happen again On all prior occasions we had to compensate our own maintenance employees to clean up the litter from this company's flyers I understand that a subcontractor was the trespasser, but that subcontractor was paid by this company to solicit our residents The amount of time and money our employees have wasted (mine included) trying to get this to stop and cleaning up the litter is absolutely unacceptable.Regards,
*** *** Vice President, Marketing and CommunicationsGCI
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Date Sent: 1/3/5:00:PMRevdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that I'm not confident my complaint has been resolved This has happened SEVERAL times and EVERY SINGLE TIME we have been guaranteed it would not happen again On all prior occasions we had to compensate our own maintenance employees to clean up the litter from this company's flyers I understand that a subcontractor was the trespasser, but that subcontractor was paid by this company to solicit our residents The amount of time and money our employees have wasted (mine included) trying to get this to stop and cleaning up the litter is absolutely unacceptable.Regards,
*** *** Vice President, Marketing and CommunicationsGCI
Regards,
*** ***

Thank you for bringing this to my attention. Once I was notified of the situation I immediately contacted *** *** the owner of First Class Value's (the advertisement company) that puts out the door hangers and told him to longer put out the door hangers. I'm sorry for putting out the door hangers at your apartment and this situation will not happen again

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me. I will remove the complaintThank you for your attention to this matter
Regards,
*** ***

Hi, my name is David H*** I own First Class Balues door to door in Charlotte NCWe are the company that delivered the door hangersWe pick the apartments to deliver to and this complex should not have received the door hangersIt is the fault of my company and not that of my clients my
new home because we should have had this complex on our do not deliver to listWe will take the needed steps to fix this. Thank youDavid LH*** President First Class Values704-623-8501

Im so sorry for not getting back with you sooner on this complaint I just came across it after going thru many days of old emails that i'm trying to get thru Again, Im so sorry about this because it is important for us to take care of any concerns that you have I just got off
the phone with David H*** the owner of First Class Values who is responsible for putting the door hangers on your apartments His company will no longer deliver door hangers to your apartment complex and he is going to personally call the apartment complex manager today and let them know they will no longer put door hanging advertising on your apartment doors I hope you can forgive me for not getting back with you sooner because the Revdex.com email got buried and I some how missed it I want to remedy this problem and I will get this taken care of If you are satisfied with this outcome I would deeply appreciate it if you can remove your complaint from the Revdex.com Im the owner of the company and if there is anything else I can do please give me a call directly on my cell phone at ***Thank you again and have a wonderful weekend. Danny N***, owner of My New Home

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I have not only filed a Revdex.com complaint against this company to stop soliciting our residents at [redacted] Apartments in Fort Mill, SC, but have also contacted several people at the firm to no avail. I was contacted by the Indianapolis office and guaranteed this would stop but today we again found their flyers all over our community.
I want someone from this company to go to our community and remove every flyer that is on our property.
Regards,
[redacted]

To whom it concerns at the Revdex.com,Mr. [redacted] was contacted by first class values and was notified that they will no longer deliver door hangers to the property. Mr. [redacted] agreed that he would contact the Revdex.com and dismiss his complaint. Thank you very much[redacted]President123 My First...

Home.

Hi, my name is David H[redacted] I own First Class Balues door to door in Charlotte NC. We are the company that delivered the door hangers. We pick the apartments to deliver to and this complex should not have received the door hangers. It is the fault of my company and not that of my clients 123 my...

new home because we should have had this complex on our do not deliver to list. We will take the needed steps to fix this. Thank youDavid L. H[redacted] President First Class Values704-623-8501

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I consider this complaint resolved.
Regards,
[redacted]

Unfortunately,[redacted] mistakenly contacted the wrong company as it relates to flyers.  First Class Values is the company to contact.   I reached out to [redacted] with First Class Values and he personally contacted[redacted] as it relates to the flyers.  Please remove the...

complaint from our record.  I would really appreciate that.

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Address: 2421 Production Drive #200, Indianapolis, Indiana, United States, 46241-4994

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