Sent: Friday, July 22, 4:PMSubject: Revdex.com Case #*** $TC Cleaners & Alterations Dear Revdex.com Agent: My name is Hiep C** and I am the manager
at $TC Cleaners & AlterationsI am writing this letter to address the complaints of our former customer, Ms*** ***Ms *** brought in our Cleaners pcs suit to be cleanedHowever, after picking her items home, Ms*** called us back to complaints that her lining jacket was missing the lining inside and demanded us to pay $for the whole suitSince this is the claim that made against us, we did ask Ms*** to bring back in those items as staged as damagedMs*** did not make any efforts to come in and just insisted to solve it over the phone. We did try to explain to her that those lining material jacket will not have any lining layer insideWe also encouraged to check online or even go to the store to check the same suitHowever, Ms*** still insisted that we had damaged her items which is totally untrueIn conclusion, We have been in this business for over years and we will recognize all items that had been damaged or notI will be contacted at my cell phone: ***, if one should have any questions about this matter Sincerely yours, Hiep C** TC Cleaners Manager
Sent: Friday, July 22, 4:PMSubject: Revdex.com Case #*** $TC Cleaners & Alterations Dear Revdex.com Agent: My name is Hiep C** and I am the manager
at $TC Cleaners & AlterationsI am writing this letter to address the complaints of our former customer, Ms*** ***Ms *** brought in our Cleaners pcs suit to be cleanedHowever, after picking her items home, Ms*** called us back to complaints that her lining jacket was missing the lining inside and demanded us to pay $for the whole suitSince this is the claim that made against us, we did ask Ms*** to bring back in those items as staged as damagedMs*** did not make any efforts to come in and just insisted to solve it over the phone. We did try to explain to her that those lining material jacket will not have any lining layer insideWe also encouraged to check online or even go to the store to check the same suitHowever, Ms*** still insisted that we had damaged her items which is totally untrueIn conclusion, We have been in this business for over years and we will recognize all items that had been damaged or notI will be contacted at my cell phone: ***, if one should have any questions about this matter Sincerely yours, Hiep C** TC Cleaners Manager