14k Restaurant & Lounge

Review: Restaurant engaged in a deceptive advertising scheme with [redacted]. Restaurant offered a brunch for 2 through [redacted] for $24. Contacted restaurant 2 months before expiration of voucher and was told that they could not honor the certificate. They said that I could use it after the expiration for $24 towards brunch. No reasonable consumer would pay $24 for a certificate worth $24 towards a brunch. Neither the restaurant nor [redacted] has made any offer to honor what they advertised after being contacted multiple times.Desired Settlement: Either a refund of $24 or a voucher for brunch for 2 that the restaurant will actually honor.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

The company has responded in reference to complaint ID [redacted] and fully resolved the issue to my satisfaction.

Regards,