So sorry, We thought the service tech took care of the problem when he was thereI just tried to reach you by phone and left you a messageI will try again tomorrow
We just spoke to [redacted] and came to the following agreement: The water problem has been rectified and is no longer an issueWe are currently in discussion as to what damages there are, if any, and what can be done to compensate for any damages if necessaryAs always, we will do our best to try to make this customer a happy one
So sorry, We thought the service tech took care of the problem when he was thereI just tried to reach you by phone and left you a messageI will try again tomorrow
We just spoke to [redacted] and came to the following agreement: The water problem has been rectified and is no longer an issueWe are currently in discussion as to what damages there are, if any, and what can be done to compensate for any damages if necessaryAs always, we will do our best to try to make this customer a happy one