1892 Seneca Inn Bed & Breakfast Reviews (3)
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1892 Seneca Inn Bed & Breakfast Rating
Address: 305 E 4th St, Watkins Glen, New York, United States, 14891-1214
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On March 27, I reserved a room through the online reservation system on the website I reserved room for nights August 4-5, for the *** at the *** event Within hour I received a confirmation number for this reservation Confirmation Number: ***
On April 28, I received the following email: Dear *** ***,
Greetings from Seneca Inn Bed & Breakfast
We are sorry, we are not able to accept your reservation request
Unit: Merlot - unit(s)
Guests:
Check-In: August 4,
Check-Out: August 6,
Staying: night(s)
I promptly called the Bed & Breakfast to tell them about my confirmation number They said that they have a group of "regulars" that come that weekend and the house was booked The computer never should have sent a confirmation number I was also told that she hadn't yet confirmed that the party that is usually in the room I reserved was coming, but she was pretty sure
I am now holding weekend **
The consumer provided the following response on behalf of the business: Thank you for all your assistance with this matter. The business did contact me with a resolution and I am currently working with them to make things right. I am happy with the communication I am now receiving and am...
confident that we can work this out. I would consider this complaint resolved.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]