$1.95 Any Garment Cleaners

Mr*** *** dropped off a suit for dry cleaning on August 1,The suit that was dropped off, pants and jacket and picked up where of identical thread count and materialIt appears that the pants have been worn significantly more often than the jacket which explains the loss of colorThe
pin strip is identical to the jacketWe have attempted to explain to Mr*** that garments wear slightly with every cleaning cycle.As a one time courtesy, our company will settle with Mr*** either a $dry cleaning credit or he may pick up a check of $which is the amount disclosed on the back of the customers receipt stating "WE ARE RESPONSIBLE FOR TIMES THE AMOUNT SPENT TO CLEAN THE GARMENT"The cost to clean the garment was $

Review: EVERY TIME I DROP OFF A GARMENT AND PARTICULARLY MY NECK TIES, THEY COME BACK FROM THIS CLEANER WITH THE THREAD CUT ON THE INSIDE OF THE NECK TIE SO THAT THEY COME APART, SO THE LAST TIME I CHECKED ABOUT A DOZEN OF MY TIES BEFORE DROPING THEM OFF AND 5 OF THEM AFTER CHECKING THEM WHEN I GOT THEM BACK HAD THE THREAD CLIPED ON THE INSIDE SO THAT THEY FALL APART AFTER A COUPLE OF USES, 2 OF THEM I HAVE NOT EVEN USED YET AND THEY ARE CLIPED, THIS REALY TICKES ME OF AS THEY HAVE CHARGED ME 5.99 TO FIX THEM, NOW THAT I HAVE CONFIRMED WHAT THEY ARE DOING, I WOULD LIKE TO TURN THEM IN.Desired Settlement: I WANT YOU TO INVESTIGATE AND CATCH THEM, I ALSO HAD A RAZOR CUT IN MY SUIT COLAR AND PAID THEM TO FIX THIS AS WELL BEFORE I COUGHT ON, AFTER YOU CATCH THEM, I WANT THEM TO REPALCE MY TIES AND MY SUIT THEY REPAIRED.

I have been taking my clothes here for several years. The service has been excellent, and the manager is extremely professional and custome oriented. Over the years, I have had four or five instances where there was a problem with a garment that I got back after cleaning. In one instance, there was a shirt that came back from the cleaners with (new) stains that would not come out. The cleaners replaced the shirt. All other instances were resolved with no issues. I enjoy doing business here.

Review: I dropped my pants off at the dry cleaners and when they returned my pants, they were someone elses pants. I gave them time to find my pants and they continued to insist that the pants were my pants. The pin stripping in the pants versus the jacket are not the same. The owner insisted they are --- the jacket has striping that is grey and thick, while the pants has striping that is cream and thin.Desired Settlement: I want the owner to submit my claim for $50 so I can find a replacement pair of pants.

Business

Response:

Mr. [redacted] dropped off a suit for dry cleaning on August 1,2014. The suit that was dropped off, pants and jacket and picked up where of identical thread count and material. It appears that the pants have been worn significantly more often than the jacket which explains the loss of color. The pin strip is identical to the jacket. We have attempted to explain to Mr. [redacted] that garments wear slightly with every cleaning cycle.As a one time courtesy, our company will settle with Mr. [redacted] either a $19.90 dry cleaning credit or he may pick up a check of $19.90 which is the amount disclosed on the back of the customers receipt stating "WE ARE RESPONSIBLE FOR 10 TIMES THE AMOUNT SPENT TO CLEAN THE GARMENT". The cost to clean the garment was $1.99.