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1.99 Cleaners

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1.99 Cleaners Reviews (3)

Revdex.com spoke with [redacted] the [redacted] and she was not able to find a ticket number for this customer she asked that the customer please provide to be able to find this transaction in their system.

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID...

[redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have received nothing but elusive answers from this merchant.  [redacted] you will find a copy of the "merchant's tags" and a copy of my "payment receipt". If there are any issues with viewing the attachment, please let me know. 
Regards,[redacted]

Review: Nov. 17, 2014, I dropped off 16 men's shirts for laundry service. Only 7 were returned. NUMEROUS attempts to reach management to resolve the issue or to receive restitution on remaining shirts. [redacted], called me and told me he didn't know what happened to the shirts, but he would reimburse me for the shirts that were not returned. I received a call from night clerk the week of 12/7/14 and she said they would have a refund to me the week of 12/22/14.

I haven't heard a word from them and have tried NUMEROUS times to reach someone at the store. I have only been successful in reaching someone once (1/5/15) and she said she'd have the manager call me. I've been by the store NUMEROUS times and either they aren't open or have changed their hours.Desired Settlement: I would like to be reimbursed for the lost shirts and for the laundry fee for the missing shirts.

Business

Response:

Revdex.com spoke with [redacted] the [redacted] and she was not able to find a ticket number for this customer she asked that the customer please provide to be able to find this transaction in their system.

Consumer

Response:

I have reviewed the offer made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have received nothing but elusive answers from this merchant. [redacted] you will find a copy of the "merchant's tags" and a copy of my "payment receipt". If there are any issues with viewing the attachment, please let me know.

Regards,

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Description: Dry Cleaners, Drycleaning and Laundry Services (except Coin-Operated) (NAICS: 812320)

Address: 5014 E Busch Blvd, Tampa, Florida, United States, 33617-5304

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