Beware this company is a broker When we had the opportunity to use them we hired them to have kitchen trailers to Texas One trailer was in an accident of the lot in which they were delivering them to We contact 1A and the sent us a Freight Claim Assistance Form to fill out We filled it out and submitted with all documentation requested That was the last we heard so we assumed the claim was being processed One year later I receive a nasty letter from a collection agency wanting payment for the invoice which was short paid for the damages When we contact 1A they basically said it wasn't their problem that they were just a broker Don't know why the acted like they were assisting with the claim if they were not Don't use them because if something happens to you freight you will be on your own
Beware this company is a broker When we had the opportunity to use them we hired them to have kitchen trailers to Texas One trailer was in an accident of the lot in which they were delivering them to We contact 1A and the sent us a Freight Claim Assistance Form to fill out We filled it out and submitted with all documentation requested That was the last we heard so we assumed the claim was being processed One year later I receive a nasty letter from a collection agency wanting payment for the invoice which was short paid for the damages When we contact 1A they basically said it wasn't their problem that they were just a broker Don't know why the acted like they were assisting with the claim if they were not Don't use them because if something happens to you freight you will be on your own