Initial Business Response /* (1000, 5, 2015/07/03) */
*** has been a customer for a couple yearsWe have completed a number of projects for herDuring the period were she was unable to contact First American Roofing she was calling a cell phone for one of employees of the companyShe didnt try
to call the office line at allOnce the email was received she was contacted and two appointments were made to complete a small repair in homeBoth appointments were made and all work is completeShe is happy and satisfied with work completed
I have been in contact with Mr [redacted]. All documentation for the roofing job completed has been furnished to him. We are no longer in business hence the reason for an expired State license. We are trying to support All completed Roofing concerns I apologized for the delay of getting these documents out...
to Mr [redacted]. The business phone is still active and my email is a great way to reach us. We intend to honor any work under warranty and to support or previous customers. This issue brought up some deficiency and problems have been corrected.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Initial Business Response /* (1000, 5, 2015/07/03) */
*** has been a customer for a couple yearsWe have completed a number of projects for herDuring the period were she was unable to contact First American Roofing she was calling a cell phone for one of employees of the companyShe didnt try
to call the office line at allOnce the email was received she was contacted and two appointments were made to complete a small repair in homeBoth appointments were made and all work is completeShe is happy and satisfied with work completed
I have been in contact with Mr [redacted]. All documentation for the roofing job completed has been furnished to him. We are no longer in business hence the reason for an expired State license. We are trying to support All completed Roofing concerns I apologized for the delay of getting these documents out...
to Mr [redacted]. The business phone is still active and my email is a great way to reach us. We intend to honor any work under warranty and to support or previous customers. This issue brought up some deficiency and problems have been corrected.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]