1st Call Heating and Air

I would like to see documentation of the phone call(s) and transcriptThis job was done one year ago seeing how its Feb I don't have any documents and seeing the complaint from the other reputable contractorHe has the complaint and I am the responderBy the way, installed in February, complaint in DecemberHad a whole season with a faulty humidifier? Where's the proof of service of unit and what was found upon troubleshootingProof of insurance and licensed I have not seen the evidence of any bad serviceI hope this satisfies this inquiryWe've wasted enough time on thisAll of us

Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

This is Bill With 1st call heating and air. I was the tech at [redacted] house. I was contracted to install an [redacted] 500 bypass humidifier after 430 in the afternoon due to a time restraint on [redacted].  We agreed on $250. It was installed properly as I have done in the past hundreds of...

times. [redacted] paid us through [redacted] and later tried to dispute the payment. He was not refunded his money. He was told we would come back out  after the initial job, but had already contacted another contractor to fix the job. He gave us no choice but to fight the dispute. I am sending pics of the [redacted] dispute and their comments. Because I had no way the re view the problem and don't know what failed, I am taking the time to argue that [redacted] bought the humidifier, no warranty on part, He paid us to install the humidifier which our company warranties for 1 year(standard), he did not allow us to fix it, so, the warranty of one year was over the moment he had somebody else fix it(standard in the industry).Please contact me with any future questions on the phone # you have on file. I look forward to working with the Revdex.com in the future.Bill M[redacted] 1st Call heating and air

I would like to see documentation of the phone call(s) and transcript. This job was done one year ago seeing how its Feb 2018. I don't have any documents and seeing the complaint from the other reputable contractor. He has the complaint  and I am the responder. By the way, installed in February, complaint in December. Had a whole season with a faulty humidifier? Where's the proof of service of unit and what was found upon troubleshooting. Proof of insurance and licensed.  I have not seen the evidence of any bad service. I hope this satisfies this inquiry. We've wasted enough time on this. All of us.