1st Choice Cabinetry

I went to an open house at [redacted] Hosted by REMAXI agreed to purchase the property at the listed price of $139,I requested for a contract so as not to miss the saleThe Remax agent gave me a contract to sign, Collected my DL, Banking & SS# and told me I have days to complete inspecting the houseWhen I called to inspect the house, she told me that the house has been sold to someone with a higher offerthe agent resulted to a tactic of calling the signed contract as offer She will not give me copies of the signed contract Remax attained my signatures and personal information and used my personal information as a leverage to seek a higher price than the listed price of $139,on the said property As such, I asked, if it has become an auction then I deserve a second chance of around of which the agent refused

On 9/26/my agent submitted an offer to purchase property located at "*** *** XXXXX Jonesboro GAThe offer was set to expire on 9/28/at 6pmThis offer was made to *** R *** at Remax, Broker/Agent license H-XXXXX/XXXXXXMy agent, *** *** - Broker/Agent license H-XXXXX/XXXXXX has made several attempts to contact *** by email, text and phone with no successVincent has tried to reach *** several times on 9/and subsequentlyI called *** on 9/26/to inform him that we had submitted an offer and on 9/28/to ask for a status update***'s lack of response to us has been unprofessional and is holding us up from pursuing other opportunitiesIt also shows a dis-service to those sellers he representsHis *** even presented our offer to the seller? At the minimum our offer should have been responded to by either an acceptance, a counter or a denial

I went to an open house at*** Hosted by REMAXI agreed to purchase the property at the listed price of $139,I requested for a contract so as not to miss the saleThe Remax agent gave me a contract to sign, Collected my DL, Banking & SS# and told me I have days to complete inspecting the houseWhen I called to inspect the house, she told me that the house has been sold to someone with a higher offerthe agent resulted to a tactic of calling the signed contract as offer
She will not give me copies of the signed contract
Remax attained my signatures and personal information and used my personal information as a leverage to seek a higher price than the listed price of $139,on the said property
As such, I asked, if it has become an auction then I deserve a second chance of around of which the agent refused

Within the first 8 months of purchasing our new home, the counter tops started to separate in the kitchen.Within the first 8 months of purchasing our new construction home, the countertops in the kitchen began to separate. My husband called and the person who answered the phone told him that sometimes this happens and it was not a manufacturer or installation defect, therefore our 1 year warranty on the countertops did not applied. It was recommended that we keep a bag of rice over the seperation. The company offered to replace our kitchen countertops at our expense full price with no discount.Desired SettlementThis really should have been handled months ago. We cannot afford to replace the countertops. We expected for our 1 year warranty to cover a 1/4 inch separation at the seams of the counter top. Was surprised that the company told us that this could not be repaired and that the only way to get this fixed was to pay full price for them to reinstall countertops.Business Response Contact Name and Title: [redacted], Service Contact Phone:[redacted]Contact Email: [redacted]This situation was a surprise to us, as we have not had this brought to our team's attention. Our normal protocol is to send someone out to the home to assess the situation and try any way possible to keep the homeowner from incurring additional expenses; however this sometimes cannot be avoided. It is not our policy make judgments on what can be fixed and address charges with the customer without having someone from our organization visually assess the issue.After several attempts to reach the [redacted] after being made aware of the situation through a Revdex.com complaint, we made contact. At this time, we are waiting on their call back to finalize an appointment date and time with our Operations Manager and the Countertop Vendor that provided the tops in their home. During this appointment the issue will be assessed and all options available will be discussed with the homeowners.