Sign in

1st Choice Heating & Cooling

Sharing is caring! Have something to share about 1st Choice Heating & Cooling? Use RevDex to write a review
Reviews 1st Choice Heating & Cooling

1st Choice Heating & Cooling Reviews (1)

Review: I am a VERY UNSATISFIED CUSTOMER of 1st Choice Heating and Cooling in Waukesha. I purchased a furnace/AC unit from 1st Choice Heating and Cooling in 2011 for $3500.00 . In 2013 I had no heat......I had to have the circuit board and blower motor on the furnace replaced. Now, June 2014 I have no AC......I need the Cooling Coils replaced on the AC. I had to pay labor in 2013....and now they tell me the labor on the AC repairs might be $750.00 ! They admit that they sell hundreds of these units to Apt complexes and Condo's.......and they never have seen this problem. But, since the unit is under warranty they will cover parts and NOT labor. I feel this is a defective product that 1st Choice Heating and Cooling sold to me. 1st Choice Heating and Cooling told me that they called the distributor that they purchased the unit from and told the distributor they needed to make this right with them , and the distributor will not back them up on this..........and 1st Choice told me they threatened to stop buying from them because of this situation. In other words they know this unit is a problem. But they still expect me to pay to have this fixed. Now they are telling ME if I want to settle this I need to contact the MANUFACTURER. ???? If I buy a Toyota that is a lemon and I have problems, do I go to the manufacturer? NO You go to the dealer and they make it right. If I buy a TV that is a lemon do I go to the manufacturer? NO You go to the dealer and they make it right. 1st Choice Heating and Cooling advertises they believe in Complete Customer Satisfaction..........they need to back up their word. I am a VERY UNSATISFIED CUSTOMER of 1st Choice Heating and Cooling.Desired Settlement: 1st Choice Heating and Cooling is the seller of this unit.................I wrote the check to them for this purchase. they need to make this right with me and not tell me to go to the manufacturer to settle this. to settle this problem they cannot just knock a little of the labor charges as they suggested.

Business

Response:

Hi there,

My name is [redacted] and I'm the [redacted] at 1st Choice Heating & Cooling...[redacted] asked that I contact you regarding the complaint you received.

Could you please call me at ###-###-#### to discuss this matter?

Thank you!

1st Choice Heating & Cooling, Inc.

###-###-####

Consumer

Response:

Check fields!

Write a review of 1st Choice Heating & Cooling

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

1st Choice Heating & Cooling Rating

Overall satisfaction rating

Description: Heating & Air Conditioning, Air Conditioning Repair, Duct Cleaning, Boilers - New & Used, Geothermal Heating & Cooling, Air conditioning & Heating Contractors - Residential, Air conditioning & Heating Contractors - Commercial, Air Conditioning Contractors & Systems, Heating Contractors, Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Address: S30W24698 Sunset Dr, Waukesha, Wisconsin, United States, 53189-7010

Phone:

Show more...

Web:

This website was reported to be associated with 1st Choice Heating & Cooling.



Add contact information for 1st Choice Heating & Cooling

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated