1st Choice Shipping

Review: I recently ordered a large piece of furniture from [redacted]. It was supposed to be delivered on March 9th, 2015. After the end of that day the item had not been delivered. I sent an email to track the order, which was the only possible way to contact the company, destined to Art Lobby, the [redacted] contracted company. 24 hours and two more messages, still no response from anybody, including [redacted].Two more emails and finally a response from Art Lobby blaming me for 1st Choice not being able to reach me as my phone number was not the correct one. My first reaction was "how come am I still being contacted?" Obviously email. In the times we live it is almost impossible not to reach someone, especially when that person wants to be reached, desperately. I sent them the correct information after 5 minutes and it took 48 more hours and three more notes for them to reach out to me. When I finally got the phone call from 1st Choice the person that called me was extremely rude, impolite and said that they were waiting to hear back from me. When I told them that they had really bad costumer service, he actually hung up on me.I felt disrespected, taken an advantage of and insulted. I lost $150 from having to reschedule the assembly and hours waiting and reaching out to a company that doesn't care about the delivery of a $1300 item. Worst costumer experience ever.Desired Settlement: I want the cash that I spent on scheduling the assembly to be paid by 1st Choice and an apology for all the damage caused.