1st Choice Solar Construction

This letter is in response to Complaint ID *** from customer *** *** *** to ourcompany Solar Kitchen and Bath Factory and ConstructionTo whom it may concern,For this job requested to us, we received a plot and floor plan from the customerWe finished theplan and engineering given to
us based on the customer's request that was supposed to be readyto submit to permitting authorityAt the time the lender called us and let us know that the FHA203K program in new second house needed to be attached to the main houseWe then had tohire the architect to satisfy the lender and the county to continue working on this projectDue tothe change of the plan and rise in the cost of the project, the customer then decided not to moveforward with the projectWe are now charging the customer $4,because of this expense ofhiring the architect and engineeringBecause ofthe $1,put down the client now owes us$3,500.Regards,***Solar Kitchen and Bath Factory and ConstructionN Knollwood Circ.Anaheim, CA, 92801***Email;***

*** *** ***
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The contractor and I signed a contract on 2/14/to build total 1245sq.ft and 239sq.ft.addition to existing unit.I gave them my initial floor plans and told them that it's just a draft just to get the setbacks and total area I can build and that it needs to be checked with the lender on specific requirements as per HUD and FHA.The lender were following up with them for months and told them the urgency but they failed to submit the final plans on time.They finally emailed me in June(cutting away 239sq.ft.addition to the existing unit and charging additional $20K from the contract agreement if I want to have that 239sq.ft.addition) which was not approved by me, nor by any engineer,nor the city.The damages they caused is more than the deposit of $I am asking backTheir delays and manipulation to get more money from me is just unacceptableBut all I ask is that so I can move on
Regards,
*** ***

To whom it may concern,
After examination of our own financial records, and after obtaining copies of refunds issued by the city for permits, We concluded that the customers refund for was in order
Therefore we issued the check and was sent to the customers address on approx
10/27/
The customers dispute was taken care of and there should be no other issues, current or pendingThe case should be closed
sincerely,
*** **
Solar, Kitchen & bath factory and construction