1st Class Heat & Air

We chose them because they look good online and they made lots of great promisesThe owner was real nice and talked about all the great awards the company hadBoy what a dig 8, mistake! The job was rushed and they had to come back several time to fix things And wants the job was paid for we no longer get first-class service! Not only was the owner and the lady that answers the phones rude and called me a smart [redacted] because I was making him aware of everything that had gone wrong and they act like they don't care anymoreTrying to get an appointment Is crazy! This time we made an appointment for a week later and was told they would be here in a window between and now it's o'clock and they still have not come We just called and they said they called our phone number and no one answered so they dispatched him to a different jobCome to find out it was another new sales quote which apparently is more important then their customersWe have been waiting here on a Saturday all day and again they are not hereThis is very typicalWhen you have a job done you want it done right the first time I'm going to contact my finance company and see if there's anything I can doPlease deware we work hard for money and you want to spend it rightThe sad thing is I truly thought we found a great Heat/AC company and we didn't

I called them since my downstairs a/c was not cooling enough Since the unit was less than years old, I told them that the parts might be warrantied and check with the manufacturerHe somehow didnt like that On my insistance, he decided to check with the manufacturer He went and got the partsHe told me that the parts were indeed covered by warranty But he still charged me around $,just the labor His reason was that he had to go to couple of stores to get the part I am not sure how that will fall under labor I dont work in this field but talked to some folks who had done repairs in pastAs per them its a rip off to have such a higher price when the part was already covered by warranty Moreover only thing I got was his receiptHe didnt give any bill/invoice from manufacturer