I have reviewed the response made by the business in reference to complaint ID [redacted], as well as received a personal letter from the business regarding my complaint. The business responded within days and a refund was issued. I am very satisfied with the result of the complaint, and found them to be apologetic, professional and helpful. I would not like to see this accidental oversight in my case, be a negative reason that one would not do business with them.
Regards,
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], as well as received a personal letter from the business regarding my complaint. The business responded within days and a refund was issued. I am very satisfied with the result of the complaint, and found them to be apologetic, professional and helpful. I would not like to see this accidental oversight in my case, be a negative reason that one would not do business with them.
Regards,
[redacted]