I am rejecting this response
because: We are not necessarily rejecting Flip Goods comments but we will not be driving miles round trip to give our credit card so we can get our refundWe also do not feel we should have to pay any additional fees that Paypal will charge us for a refund that we feel we are entitled toSince we had already opened a Dispute with our Credit Card company I have emailed them tonight to see if they can help Flip Goods refund the $We are happy Flip Goods has acknowledged the error but are disappointed it took almost a month for them to respond to our complaint with Revdex.comIf our credit card company can not help us we would like Flip Goods to mail us a check in the amount of $304.88.Thank you
[redacted] Stated "It was a honest mistake and we will be more than happy to refund her the $304.88 however, she does need to return to the store with her credit card so we can put the money back on the cars, because she did not want the [redacted] option we gave."
I am rejecting this response
because: We are not necessarily rejecting Flip Goods comments but we will not be driving miles round trip to give our credit card so we can get our refundWe also do not feel we should have to pay any additional fees that Paypal will charge us for a refund that we feel we are entitled toSince we had already opened a Dispute with our Credit Card company I have emailed them tonight to see if they can help Flip Goods refund the $We are happy Flip Goods has acknowledged the error but are disappointed it took almost a month for them to respond to our complaint with Revdex.comIf our credit card company can not help us we would like Flip Goods to mail us a check in the amount of $304.88.Thank you
[redacted] Stated "It was a honest mistake and we will be more than happy to refund her the $304.88 however, she does need to return to the store with her credit card so we can put the money back on the cars, because she did not want the [redacted] option we gave."
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
[redacted] stated "If Revdex.com would send me a email with the consumers information, we will send her a certified check for the full $304.88"