2 Clean Commercial Cleaning Services LLC

The company I work for started using the cleaning service September and everything seemed to be working out fineBut over the past year or so their cleaning staff has had a high rate of turn over and the service has gone down hillThe company claimed that we had outstanding bills so we asked for copies of the unpaid invoicesOnce we received the invoices we provided the cancelled checks that showed we we up to date with our payments and the only outstanding invoice is for this month September Now in the middle of the month they announce this will be their last month providing service because we have not paid our invoices

The company I work for started using the cleaning service September and everything seemed to be working out fineBut over the past year or so their cleaning staff has had a high rate of turn over and the service has gone down hillThe company claimed that we had outstanding bills so we asked for copies of the unpaid invoicesOnce we received the invoices we provided the cancelled checks that showed we we up to date with our payments and the only outstanding invoice is for this month September Now in the middle of the month they announce this will be their last month providing service because we have not paid our invoices

The company I work for started using the cleaning service September and everything seemed to be working out fineBut over the past year or so their cleaning staff has had a high rate of turn over and the service has gone down hillThe company claimed that we had outstanding bills so we asked for copies of the unpaid invoicesOnce we received the invoices we provided the cancelled checks that showed we we up to date with our payments and the only outstanding invoice is for this month September Now in the middle of the month they announce this will be their last month providing service because we have not paid our invoices

June 5, 2015[redacted] is part owner of [redacted] who has filed this complaint. I was asked by my contact with [redacted], who is a Property Manager for [redacted], to do him a favor? We have completed several projects for them. [redacted] asked if I called...

reach [redacted] because he could not get a contractor to do this window and door replacement project. I told [redacted] would do him a favor since he has given us some many opportunities. The doors and windows where ordered and a schedule date for instaliation was made. This particular renter who is the cient we are doing the replacement for has to be their when we work. She does not like anyone in her home without her being there. She only wants the work to be performed on Saturday. We normally do not work on the Saturday unless it's an Emergency and it’s at premium rate, However, we did agree to do this for [redacted],Our first schedule install date the client cancels at the last minute due to her being a free-lance writer and can be called at the fast minute to go do a project. She canceled on us at least three times due to her schedule and we had to cancel once due to a family emergency from my lead installer. The second time we were on the site and the delivery could not be made due to weekend mix up with the warehouse we purchased the doors and windows from. The last attempted install date was schedule for Saturday and the client requested yet again to reschedule the install date. We agreed again to get this project done to the next Sunday. We definitely do not work on Sundays however because this project was getting out of hand and we wanted to solve this problem we agreed to work on Sunday.We did finally get to do the install which was performed on that Sunday, however on that day we did install the siding door. However the windows that needed to be replaced where actually upstairs windows, [redacted] had told us the wrong windows on our initial site visit with him. [redacted] has acknowledge his mistake and has agreed for us to order new replacement windows for upstairs. The install is now schedule for June 21, 2015. This project was a very difficult job because of the unusual client demands on her having to be there during installation and her changing of her schedule. Are difficult is having to reschedule a project or days we normally do not work. We hopefully have resolved this issue.
Sincerely,
Aaron W.
Owner