220 Marketing

Hi [redacted],After review we have closed your account with 220Marketing. It's unfortunate that you would not speak with us in regards to terminating your account, instead decided to leave a complaint. We have a policy of speaking with our clients to confirm cancellation. This helps to...

ensure the actual client is cancelling their account and not a subordinate or other staff member without their permission. Additionally this process is helpful for gathering feedback to improve our product and service.  We strive to provide the best possible service  for our clients. This cancellation is effective on 9/10/2015. Best of luck with your business.[redacted]220 Marketing

Review: I sent an email on Sept 2, 2015 stating that I would like to cancel the web hosting service and they have refused to act on it. Based on the experience with the company, I prefer all communication to be in writing or by email and the company said I need to talk on the phone by their own rules.Desired Settlement: cancel the service

Business

Response:

Hi [redacted],After review we have closed your account with 220Marketing. It's unfortunate that you would not speak with us in regards to terminating your account, instead decided to leave a complaint. We have a policy of speaking with our clients to confirm cancellation. This helps to ensure the actual client is cancelling their account and not a subordinate or other staff member without their permission. Additionally this process is helpful for gathering feedback to improve our product and service. We strive to provide the best possible service for our clients. This cancellation is effective on 9/10/2015. Best of luck with your business.[redacted]220 Marketing

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,