Sign in

23 Twelve

2312 N Green Valley Pkwy Ofc, Henderson, Nevada, United States, 89014-3149

Sharing is caring! Have something to share about 23 Twelve? Use RevDex to write a review
Reviews Apartments 23 Twelve

23 Twelve Reviews (%countItem)

They closed all the common areas but are still charging us for them. Told me rent was 1050 but it's now 1150. This is only my 2nd month here.
They told me my apartment was going to have hard wood floors and didn't show the apartment till after I payed and signed the lease. It's not hard wood floors. And the apartment is very damaged and they won't fix anything. They also closed down all common areas which is fine but they are charging a fee for it still, even though they didn't disclose that they would be charging for it in the 1st place. That have stacked a fair amount of hidden fees actually. And refuse to help at all.

Desired Outcome

The toilet seat is broken the door knobs have just ripped off. Locks don't work, and much more...

Upon signing a contract with 2312 Apartments I was told by a manager by the name of Crystal *** the day we signed the contract she said that we would only have to pay $980.00 that we came in at a perfect time because the company was in the process of making some changes and one of them where that we wouldn't have to pay for water, sewer or trash. That once the company changed names and remodeled that those would have to pay the water, sewer and trash. As well as being told that if rent was not payed within 7 days that we would be charged a penalty of 5% of the rent. I was charged 5% on the 3rd day of February. I feel like I am being targeted due to the fact that I've made many complaints with the apartment already because the apartment was not and is not in livable conditions. There is possible mold in the tub due to being cracked and not able to be used we moved in on the 10th of November and still has not been fixed. I also made complaints that the back sliding door does not lock and still has not been fixed. Another complaint that I have made that the screen door to the sliding door fell on my child, and advised them that the screen door is too small and keeps on falling off. There are so many issues with the apartment and was told that they will be fixing these issues, but nothing has not been done. I honestly do not know what to do at this point and do not know who to turn to for help. If you can please help me out or advise me of whom I can talk to for help to get these matters resolved. I have small children and am afraid that they are staying sick because of it. Please help us out, I can be reached at ***. Have a great day.
Product_Or_Service: 11/10/2019

Desired Outcome

Replacement I would either like to move to a different unit or move out with my money back since the apartment was not even ready for move in so I can live comfortably with my wife and little ones. Thank you so much for your help God bless

23 Twelve Response • Jun 12, 2020

I apologize your apartment did not meet your expectations at the time of your move in. I would have gladly discussed your concerns regarding your apartment, had you brought them to my attention at the time. If you are experiencing any issues with your apartment, please don't hesitate to call us at

Check fields!

Write a review of 23 Twelve

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

23 Twelve Rating

Overall satisfaction rating

Address: 2312 N Green Valley Pkwy Ofc, Henderson, Nevada, United States, 89014-3149

Phone:

Show more...

Fax:

+1 (702) 435-1079

Web:

This website was reported to be associated with 23 Twelve.




Add contact information for 23 Twelve

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated