I bought a phone from Technologies online through EbayIt was the Samsung Galaxy Note unlocked version on Wednesday August 24th Approximately two weeks later the phone was recalled by Samsung due to safety concernsI have tried to reach out to Technologies multiple times (approxattempts by phone)Most of the time I get a sales rep answering stating customer service is in a meeting or they can have someone call me backI have never received a call back once from themI have to call back multiple times just to reach an actual customer service representativeAfter reaching Michael Swith customer service he first responds with "You couldn't have bought a Note they are not out yet"I tell him to verify with Ebay record and then he says oh ok nevermind I see thatI then proceed to ask him about returning the phone as Samsung as recalled it and said it needs to be returned to the sellerAfter numerous calls Michael S finally sends me a shipping label to retur
On the *** of June I purchased a Samsung 16GB S(unlocked) Smartphone for $It was shipped to my home address and then my family shipped the item to my place of work overseas (I am in Cuba with the Navy)Upon receiving the item I discovered that 232Tech had sent a wrong itemThey sent a (for parts only) SSamsung 16GB smartphone with a foreign charging deviceAfter contacting 232Tech via their website's messaging center and sending both the wrong product back to their address with a letter enclosed (explaining the shipping error) they neglected to contact me back with a resolution, exchange, or a refund
On 12/*/2018, I ordered a ‘new’ Apple MacBook Pro 13” Touchbar iDual Core 8GB 512GB SSD MPXW2LL/A from 232Tech via their *** siteThe item arrived and when it arrived, the LCD screen had a dashed yellow line, one pixel in width, running from the top to the bottom of the LCDAt first, I ignored it as the line was not too noticeable and wasn’t causing any other issuesOver time the issue became worse to the point where the LCD screen would be glitching and blacking outI initated a return with 232Tech via *** and shipped my item backThe item was covered under a one year warranty issued by 232Tech which states on the listing “This device will come equipped with a full Year Warranty from TechIf for any reason you are not satisfied with this product during the allotted returns period (check returns details), you can return the device for a replacement or a full refund at our expenseIn the event of a default of any kind - we will cover returns and/or replacements during t
Order# *** on ***
We have lost a family member and now contacted apple to gain access to our Ipad password and apple account or reset them
Just talked to Micheal on Tech to get purchase record for my IPad purchased in 2013, basically I was asking him to provide a paper saying I bought it from them and hopefully they can provide proof to apple that this is a valid purchase (apple could not verify that I had bought this from *** and their records shows an earlier date)
Techsimply says they have no record of where this item came from years ago!!! was it stolen? Used? new?
They basically say years is too long for us to keep records?
How do they do their taxes? Should I call IRS and ask them to get the records? How can a business not have the records of where the item came from?
Mr Micheal who refused to give me a staff id or any other form of last name very bold and dry tells me:
This is from years ago, we do not keep any records, it is what you
On the *** of June I purchased a Samsung 16GB S(unlocked) Smartphone for $It was shipped to my home address and then my family shipped the item to my place of work overseas (I am in Cuba with the Navy)Upon receiving the item I discovered that 232Tech had sent a wrong itemThey sent a (for parts only) SSamsung 16GB smartphone with a foreign charging deviceAfter contacting 232Tech via their website's messaging center and sending both the wrong product back to their address with a letter enclosed (explaining the shipping error) they neglected to contact me back with a resolution, exchange, or a refund
Order# *** on ***
We have lost a family member and now contacted apple to gain access to our Ipad password and apple account or reset them
Just talked to Micheal on Tech to get purchase record for my IPad purchased in 2013, basically I was asking him to provide a paper saying I bought it from them and hopefully they can provide proof to apple that this is a valid purchase (apple could not verify that I had bought this from *** and their records shows an earlier date)
Techsimply says they have no record of where this item came from years ago!!! was it stolen? Used? new?
They basically say years is too long for us to keep records?
How do they do their taxes? Should I call IRS and ask them to get the records? How can a business not have the records of where the item came from?
Mr Micheal who refused to give me a staff id or any other form of last name very bold and dry tells me:
This is from years ago, we do not keep any records, it is what you
I bought a phone from Technologies online through EbayIt was the Samsung Galaxy Note unlocked version on Wednesday August 24th Approximately two weeks later the phone was recalled by Samsung due to safety concernsI have tried to reach out to Technologies multiple times (approxattempts by phone)Most of the time I get a sales rep answering stating customer service is in a meeting or they can have someone call me backI have never received a call back once from themI have to call back multiple times just to reach an actual customer service representativeAfter reaching Michael Swith customer service he first responds with "You couldn't have bought a Note they are not out yet"I tell him to verify with Ebay record and then he says oh ok nevermind I see thatI then proceed to ask him about returning the phone as Samsung as recalled it and said it needs to be returned to the sellerAfter numerous calls Michael S finally sends me a shipping label to retur
Hi and thank you very much for your time. This buyer has reached out to the Revdex.com several months after receiving the device which he purchased. The Revdex.com may contact [redacted] or [redacted], as per the picture attached to this message, the buyer has purchased a For Parts Only phone and was listed as...
For Parts Only as well. I can provide the Revdex.com with more documentation as proof that the buyer purchased a "For Parts Only" phone as well.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[You should take responsibility for your actions even 3 years ago, as I mentioned statue of limitations has not passed, are you going to tell IRS sorry this was 3 years ago? You must have records of your purchases and proove how much profit you make, Revdex.com, please CC IRS]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The original product I ordered has not been reshipped to my address and is not in my possession. The location of the product is still with the business 232tech at their Brooklyn distribution site.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hi and thank you for your time. We'll be glad to assist the buyer however since it's been several months since the purchase, we'll need the buyer to provide us with the address which he's had the phone shipped to and the tracking number of which we've had provided for him so that we can look into this for him and have this resolves asap.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:Package is at businesses' address and has been there for several weeks. My information is included both on the front of the package as well as enclosed within a letter. Please return promptly.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I bought a phone from Technologies online through EbayIt was the Samsung Galaxy Note unlocked version on Wednesday August 24th Approximately two weeks later the phone was recalled by Samsung due to safety concernsI have tried to reach out to Technologies multiple times (approxattempts by phone)Most of the time I get a sales rep answering stating customer service is in a meeting or they can have someone call me backI have never received a call back once from themI have to call back multiple times just to reach an actual customer service representativeAfter reaching Michael Swith customer service he first responds with "You couldn't have bought a Note they are not out yet"I tell him to verify with Ebay record and then he says oh ok nevermind I see thatI then proceed to ask him about returning the phone as Samsung as recalled it and said it needs to be returned to the sellerAfter numerous calls Michael S finally sends me a shipping label to retur
On the *** of June I purchased a Samsung 16GB S(unlocked) Smartphone for $It was shipped to my home address and then my family shipped the item to my place of work overseas (I am in Cuba with the Navy)Upon receiving the item I discovered that 232Tech had sent a wrong itemThey sent a (for parts only) SSamsung 16GB smartphone with a foreign charging deviceAfter contacting 232Tech via their website's messaging center and sending both the wrong product back to their address with a letter enclosed (explaining the shipping error) they neglected to contact me back with a resolution, exchange, or a refund
On 12/*/2018, I ordered a ‘new’ Apple MacBook Pro 13” Touchbar iDual Core 8GB 512GB SSD MPXW2LL/A from 232Tech via their *** siteThe item arrived and when it arrived, the LCD screen had a dashed yellow line, one pixel in width, running from the top to the bottom of the LCDAt first, I ignored it as the line was not too noticeable and wasn’t causing any other issuesOver time the issue became worse to the point where the LCD screen would be glitching and blacking outI initated a return with 232Tech via *** and shipped my item backThe item was covered under a one year warranty issued by 232Tech which states on the listing “This device will come equipped with a full Year Warranty from TechIf for any reason you are not satisfied with this product during the allotted returns period (check returns details), you can return the device for a replacement or a full refund at our expenseIn the event of a default of any kind - we will cover returns and/or replacements during t
Order# *** on ***
We have lost a family member and now contacted apple to gain access to our Ipad password and apple account or reset them
Just talked to Micheal on Tech to get purchase record for my IPad purchased in 2013, basically I was asking him to provide a paper saying I bought it from them and hopefully they can provide proof to apple that this is a valid purchase (apple could not verify that I had bought this from *** and their records shows an earlier date)
Techsimply says they have no record of where this item came from years ago!!! was it stolen? Used? new?
They basically say years is too long for us to keep records?
How do they do their taxes? Should I call IRS and ask them to get the records? How can a business not have the records of where the item came from?
Mr Micheal who refused to give me a staff id or any other form of last name very bold and dry tells me:
This is from years ago, we do not keep any records, it is what you
On the *** of June I purchased a Samsung 16GB S(unlocked) Smartphone for $It was shipped to my home address and then my family shipped the item to my place of work overseas (I am in Cuba with the Navy)Upon receiving the item I discovered that 232Tech had sent a wrong itemThey sent a (for parts only) SSamsung 16GB smartphone with a foreign charging deviceAfter contacting 232Tech via their website's messaging center and sending both the wrong product back to their address with a letter enclosed (explaining the shipping error) they neglected to contact me back with a resolution, exchange, or a refund
Order# *** on ***
We have lost a family member and now contacted apple to gain access to our Ipad password and apple account or reset them
Just talked to Micheal on Tech to get purchase record for my IPad purchased in 2013, basically I was asking him to provide a paper saying I bought it from them and hopefully they can provide proof to apple that this is a valid purchase (apple could not verify that I had bought this from *** and their records shows an earlier date)
Techsimply says they have no record of where this item came from years ago!!! was it stolen? Used? new?
They basically say years is too long for us to keep records?
How do they do their taxes? Should I call IRS and ask them to get the records? How can a business not have the records of where the item came from?
Mr Micheal who refused to give me a staff id or any other form of last name very bold and dry tells me:
This is from years ago, we do not keep any records, it is what you
I bought a phone from Technologies online through EbayIt was the Samsung Galaxy Note unlocked version on Wednesday August 24th Approximately two weeks later the phone was recalled by Samsung due to safety concernsI have tried to reach out to Technologies multiple times (approxattempts by phone)Most of the time I get a sales rep answering stating customer service is in a meeting or they can have someone call me backI have never received a call back once from themI have to call back multiple times just to reach an actual customer service representativeAfter reaching Michael Swith customer service he first responds with "You couldn't have bought a Note they are not out yet"I tell him to verify with Ebay record and then he says oh ok nevermind I see thatI then proceed to ask him about returning the phone as Samsung as recalled it and said it needs to be returned to the sellerAfter numerous calls Michael S finally sends me a shipping label to retur
Hi and thank you very much for your time. This buyer has reached out to the Revdex.com several months after receiving the device which he purchased. The Revdex.com may contact [redacted] or [redacted], as per the picture attached to this message, the buyer has purchased a For Parts Only phone and was listed as...
For Parts Only as well. I can provide the Revdex.com with more documentation as proof that the buyer purchased a "For Parts Only" phone as well.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[You should take responsibility for your actions even 3 years ago, as I mentioned statue of limitations has not passed, are you going to tell IRS sorry this was 3 years ago? You must have records of your purchases and proove how much profit you make, Revdex.com, please CC IRS]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The original product I ordered has not been reshipped to my address and is not in my possession. The location of the product is still with the business 232tech at their Brooklyn distribution site.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Hi and thank you for your time. We'll be glad to assist the buyer however since it's been several months since the purchase, we'll need the buyer to provide us with the address which he's had the phone shipped to and the tracking number of which we've had provided for him so that we can look into this for him and have this resolves asap.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:Package is at businesses' address and has been there for several weeks. My information is included both on the front of the package as well as enclosed within a letter. Please return promptly.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]