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23andMe, Inc.

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Reviews 23andMe, Inc.

23andMe, Inc. Reviews (3)

Very disappointedI feel ripped off - all $hundred dollars worth!
My report lacked details, info is delivered with slick graphics which contain very little substanceAt the end of some screens they advise that if you want more detail it can be purchased for an additional sum I would not recommend 23andme,incVery sorry I wasted my money

In November 2015, 23andme divided their website into two sections. The management heavily promoted the newer one as being the "New Experience". Both sections remain largely dysfunctional after five months with no sign of remediation or reunification of the two. New customers are complaining that their kits are still remaining unprocessed after their having paid $199 and waited for three months. They have received nothing, with no end in sight. 23andme recently banned several members from its discussion forum for voicing complaint and criticism of the administration, citing their dismissive and punitive attitude toward their customers and the imposition of a poorly functioning website. Does this sound like a reputable company to you?

The company basically comes up short of details for non European people. Summary stated I am 78% sub saharan african. Well that\'s pretty obvious. No details of countries of origin. They say they don\'t have enough gene pool info to make that acertion. Well if I can\'t get full benifit of their programs I feel like I am being ripped off.

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