24/7 Columbus Locksmith

Thank you for Contacting me in regards to an issue/concern.We are an emergency Service and all prices are final onsite with our technicians.We give pricing before doing any work.We do not refund on emergency service.If there is another issue you are having please email me in detail the issue, I will have the original technicain come back out and assist youThank you-Rita W***

Good morning, Please provide me the address where the services were rendered In order to locate it in our system

I am sorry that you weren't satisfied with our serviceWe offer 24/emergency service and hope that all customers are responded to in a timely mannerWe are in the business to be on call at any given time to help our customers. Sometimes that involves waking up our techs in the
middle of the night, driving in bad weather conditions, or assisting during nights, holidays, and weekends. I looked in to this matter and I was informed that the key was working fine when the technician left I can offer you a call back service - where we come out free of charge to fix any problem there may be as a result of our workPlease contact the office to schedule an apptPlease let me know if additional work is wantedFurther more, we will grant you a 20% off any future charge

Good Morning, Unfortunately I cannot locate your file with the information providedIf you wish for me to try and solve your issue please provide me with the address the services were rendered

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.

I am sorry to hear that you had a bad expiricane with our company, However I cannot find this customer with the information provided. Please send me the address where the service was rendered and the phone number the customer used to call us.

I am rejecting this response because: that address is clearly provided in the complaint. My home # is [redacted]. Cell # is [redacted].  That information was provided to representatives at your business several times. If you want to quick resolution to this problem please verify that you...

have not cashed my payment of $39, nor have you any intention of doing so. I would like that check returned to me or evidence that it has been voided.

What information was provided. The phone number used was [redacted]. What else should we provide. I am not entirely sure of standard protocol?

Thank you for Contacting me in regards to an issue/concern.We are an emergency Service and all prices are final onsite with our technicians.We give pricing before doing any work.We do not refund on emergency service.If there is another issue you are having please email me in detail the issue, I will...

have the original technicain come back out and assist you. Thank you. -Rita W[redacted]