Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me For some reason, it took a long time for me to get a refund (two months)
Regards,
*** ***
Phone response - There was never an agreement for 1/price the third nightThe original charge was done that way because they said that was all that would go through on their card at that timeI then processed the remaining balance laterI have it posted all over that there is a night minimum,
that is what I collected
Thank you to write the letter to usWe just let you know ours coupon was stop befor on SeptemberWhen *** *** ** *** came here was on September 4th, so we already stop serving the snow crab legs on the buffet bar We copy the coupon from *** Magazine to prove the coupon and the ad were expired
From: *** ** *** Date: Thu, Sep 10, at 11:AMSubject: Requested Info for Complaint ID *** ATTN: *** ***To: "[email protected]" Following is info requested on your web link re my complaint. You request a
copy of ad in question, which I have attached hereto.FYI: when requesting additional info, don't you think it would be helpful to advise the complainant as to how you would like it to be conveyed, rather than leaving it to a "best guess."
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] my wife took a picture of the bed bug and showed both the housekeeper and the ownerThey chose to ignore it and the owner was extremely rudeThe other room he offered was much smaller without a full (or any ) kitchenAnd obviously we could not cancel in required time because we found the bed bugs in the day we got there!
Regards,
*** ***
Revdex.com spoke with the business who advised consumers claimed to have seen one bed bug in the room Business owner and housekeeper went and inspected room and did not find any Consumer was offered another room in another building, which they declined Consumer did call the the
department of health who inspected the room in question and the bed in question finding no signs of bed bugs There will be no refund issues as there was not a valid reason for cancellation The room is exactly as it appears on our website and was in perfect conditions Consumer failed to give required time for cancellation; which is supported on our website
phone response, this consumer was refunded her $, she did not notice the credit on her statement
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me For some reason, it took a long time for me to get a refund (two months)
Regards,
*** ***
Phone response - There was never an agreement for 1/price the third nightThe original charge was done that way because they said that was all that would go through on their card at that timeI then processed the remaining balance laterI have it posted all over that there is a night minimum,
that is what I collected
Thank you to write the letter to usWe just let you know ours coupon was stop befor on SeptemberWhen *** *** ** *** came here was on September 4th, so we already stop serving the snow crab legs on the buffet bar We copy the coupon from *** Magazine to prove the coupon and the ad were expired
From: *** ** *** Date: Thu, Sep 10, at 11:AMSubject: Requested Info for Complaint ID *** ATTN: *** ***To: "[email protected]" Following is info requested on your web link re my complaint. You request a
copy of ad in question, which I have attached hereto.FYI: when requesting additional info, don't you think it would be helpful to advise the complainant as to how you would like it to be conveyed, rather than leaving it to a "best guess."
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] my wife took a picture of the bed bug and showed both the housekeeper and the ownerThey chose to ignore it and the owner was extremely rudeThe other room he offered was much smaller without a full (or any ) kitchenAnd obviously we could not cancel in required time because we found the bed bugs in the day we got there!
Regards,
*** ***
Revdex.com spoke with the business who advised consumers claimed to have seen one bed bug in the room Business owner and housekeeper went and inspected room and did not find any Consumer was offered another room in another building, which they declined Consumer did call the the
department of health who inspected the room in question and the bed in question finding no signs of bed bugs There will be no refund issues as there was not a valid reason for cancellation The room is exactly as it appears on our website and was in perfect conditions Consumer failed to give required time for cancellation; which is supported on our website