24 Asset Management Corp

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Greetings, In response to the complaint from Mrs. [redacted] reference / ID [redacted]: ·         We are a licensed debt collector working on behalf of our customer to gather information and payment / resolution on an account in Mrs. [redacted]’s...

name. ·         Our file has seven (7) phone numbers affiliated with it in which we called each number a total of one (1) time on two separate occasions (05/13/2015 & 06/10/2015), not making verbal contact with Mrs. [redacted] on any attempt. ·         Mrs. [redacted] returned a call referencing a message we had left on one of those outbound call occasions, upon proper verification by our agent that it was the Right Party for said account, the agent informed of the nature of the call to where Mrs. [redacted] surrendered some information about the standing of the account but then quickly elected not to divulge further information to aid in resolution. ·         Department manager reviewed the call recording to verify all FDCPA guidelines were followed and confirmed. ·         The account has been put on HOLD until further notice.  [redacted]Call Center Manager24 Asset Management Corp.2020 Camino del Rio North, Suite 900. San Diego, CA 92108Direct: (866) [redacted] ext. [redacted]@24Asset.comwww.24Asset.com

Review: company contacted me regarding a debt. out right nasty on phone I have no knowledge of this debt. told not to contact me. they continue to call.Desired Settlement: to have no contact from a company whom I have no business with

Business

Response:

Greetings, In response to the complaint from Mrs. [redacted] reference / ID [redacted]: · We are a licensed debt collector working on behalf of our customer to gather information and payment / resolution on an account in Mrs. [redacted]’s name. · Our file has seven (7) phone numbers affiliated with it in which we called each number a total of one (1) time on two separate occasions (05/13/2015 & 06/10/2015), not making verbal contact with Mrs. [redacted] on any attempt. · Mrs. [redacted] returned a call referencing a message we had left on one of those outbound call occasions, upon proper verification by our agent that it was the Right Party for said account, the agent informed of the nature of the call to where Mrs. [redacted] surrendered some information about the standing of the account but then quickly elected not to divulge further information to aid in resolution. · Department manager reviewed the call recording to verify all FDCPA guidelines were followed and confirmed. · The account has been put on HOLD until further notice. [redacted]Call Center Manager24 Asset Management Corp.2020 Camino del Rio North, Suite 900. San Diego, CA 92108Direct: (866) [redacted] ext. [redacted]@24Asset.comwww.24Asset.com

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,