24 Hour Glass

STOLE my window screen! On April 13, 2016, after a hail storm, [redacted] from hour glass came to my home and gave me a quote on replacing two of my window screensTold me that he needed to take one of the screens with him so he could get an exact match, and I had him notate this on the quote he gave meI told him I definitely wanted the screens replaced at the quoted price, and he told me since it didn't cost that much he didn't need a down payment and that he would replace the window screens the following weekHe took one of the window screens with himHe never came backI called and emailed him several timesHe never responded to any of my calls or emailsJune 19th, I emailed him telling him to return the window screen so I could get someone else to do the jobHe never respondedI finally got him on the phone towards the middle of August and he said he would have to get my information and call me back because he didn't know what job I was referring toHe never called ba

I contacted this company after the hail storm shattered the rear window of my vehicle*** was very quick to respond and come service my vehicle the very next day, April 14, I paid $for the jobAfter they replaced the window, I was advised to leave the blue tape on the sides of the window for at least days, which is standardAfter I removed the tape, I noticed something seemed to be missing from the edges of the windowI remembered there used to be some type of trim around itI asked my mother to send me photos of her vehicle, since we have the exact same car (year, make, and model)I immediately discovered the trim was in fact missingThere was some type of black glue that was pouring out of the side, which made the service job look as if it was done very poorlyIt looked like a cheap jobI immediately contacted *** via telephoneI left a voicemail the first time, then made another attempt a day or so later, which was answeredHe said they must have fo

STOLE my window screen!
On April 13, 2016, after a hail storm, *** from hour glass came to my home and gave me a quote on replacing two of my window screensTold me that he needed to take one of the screens with him so he could get an exact match, and I had him notate this on the quote he gave meI told him I definitely wanted the screens replaced at the quoted price, and he told me since it didn't cost that much he didn't need a down payment and that he would replace the window screens the following weekHe took one of the window screens with himHe never came backI called and emailed him several timesHe never responded to any of my calls or emailsJune 19th, I emailed him telling him to return the window screen so I could get someone else to do the jobHe never respondedI finally got him on the phone towards the middle of August and he said he would have to get my information and call me back because he didn't know what job I was referring toHe never called ba