24HR Valleywide Electric

Tell us why Incident at [redacted]. she called me a week asking for a estimate, on ceiling fan, I told her I can Make it there Tomorrow, she said how about next Monday 10/26/2015Arrived at the house around 9:30 and 10:00. knocked at the...

door [redacted]y, answered the door..She looked to be pregnant around 8 months or so..I told her I was there for a estimate for ceiling fan, she made some weird moves, and said, looking away all the time, well we want it done, most people want to know how much it may cost.I told her she looking at $400 .00 and with extra switch she was looking at $475.00.I get done with the job and she says there is some outlets not working, I proceeded to look for the problem, checked the outlets to the left and right of the 1 not working, found no problems, checked the 1 in the other room found no problems.Told [redacted] it would be nice to check the one behind the TV, that I never seen on, or herd on since I was there, I was unable to move the TV, [redacted], proceeded to jump up and said I will help you, I was taken back by this due to she was 8 - 9 months pregnant, we lift it up and sat it down on the floor, all the wile she kept staring at me with a weird look, I check the outlet and found only 1 wire in the box, we put the TV back up and the TV she immediatly went to turn it on, does not work with some crazy lines going through them, and seemed like a crack on the inside of  TV that been there fo a wile, and we do have pics,, she started a big drama seen and started saying I broke her TV, she never asked for any type or insurance or information, I new it was a SCAM, she said I swear I'm not trying to scam you, I told her I never seen the TV on and it was impossible for me to damage the TV the problem looks to me like it always been there, I told her we can put a claim into my insurance and we can go from there, she never said anything with that, and I told her we are not buying you a TV, with  that she said with a calm and cool response, can you at least fix my outlets I told her I need to go due to the situation and making it worst. my insurance said there was no claim to be made.Two days later her husband [redacted], called us on the 10/27/2015 and we were busy couldn't get the call, it came over caller ID on cell phone, we called him back 5 min later with no answer went to voice mail.[redacted] called back on 10/28/2015 and I answer the phone I David D[redacted] and he starts off saying how I broke his TV , I told him the story and what happen, I asked him what he wanted from us, and he said, I want you to buy me a new TV, his words, then proceeded to tell me how could I asked a pregnant lady to move a TV, I informed him that she jumped up out of the sofa before I could finish my sentence, witch was I cant move the TV, she, I will help. these people are trying to get a new TV on us.. our side of the story..here... we got our lawyer on deck,and we will be filing  a lean on the property for non payment of services, for the work that was completed and never paid for, and interest.

I've used 24hr Valleywide Electric several times now and have been extremely pleased. David has been a pleasure to deal with and has done a really nice job on some pretty significant jobs. And he's fast and reasonably priced too! It's nice to finally have a "go-to" electrician on hand.

To Whom it May Concern,
It seems that we each have our own versions of the events that took place that day and following. I would like to reaffirm that I called 24 HR Valleywide Electric and requested TWO services: to install the power for the ceiling fan AND to diagnose/fix the outlets that stopped working. Mr. D[redacted] came out and started with the ceiling fan (I did not push him to do one job first over the other). He did a fine job with that and then began work on diagnosing the outlets. I was trying to be helpful and tested other outlets in the area. When he got to the outlet behind the TV, I did offer to help take the TV off the wall. I was the only other person in the house and I knew he would not be able to do it on his own. I feel that this is a normal response, pregnant or not. I did not have any medical conditions preventing me from lifting 50lbs, as I had been continually working out throughout my pregnancy and knew I was more than capable of lifting the TV. The TV should have been moved and set down on a soft surface (such as the couch), but neither of us thought of it at the moment. I had been working on my laptop while Mr. D[redacted] was working, so I was not watching the TV and it was powered off. When we put it back on the wall, I turned it on, which I feel is a normal sanity check, and it had a large crack beneath the screen. It was no longer displaying any picture. At this point, I feel, that anyone's normal reaction would be shock and a bit of panic. I started to cry, which I tried to stop and remain calm....but I was panicing a bit. It was not a cheap TV and was just over a year old. Mr. [redacted] first response was "I'm not paying for that". I was trying not to get upset (and I NEVER raised my voice) and keep myself in check. I just kept asking him what I could do. I tried at this point to get in touch with my husband because I was having a bit of a panic attack. Mr. D[redacted] at this point said that I was too upset and he was just going to go. He mentioned something about filing a claim with his insurance, but honestly I was so out of sorts that the whole thing was a bit of a blur. I offered to pay him for the ceiling fan work and try to discuss what my options for reimbursement on the TV were and he said that the fan was on him and rushed out the door pretty quickly. He left without issuing me a bill or anyway to file a claim with his insurance. 
My husband called him 2 days later to discuss our options with him and he was outright rude to my husband. I have a recording of this conversation for verification. He said that he would call his insurance company and file a claim on our behalf. We were never contacted by him or the insurance company again. 
As far as the ceiling fan payment, I am still more than willing to pay for that service. I will NOT pay interest because he on multiple occasions said that it was 'on the house'. If he wants payment, he has to send me a bill for his services. I would also like him to send me his insurance companies information so that I can personally contact them about a claim.

Dave performed the tasks we requested and was very helpful with advice on some electrical matters. We have hired him in the past and will do so again in the future.

Tell us why Incident at [redacted]. she called me a week asking for a estimate, on ceiling fan, I told her I can Make it there Tomorrow, she said how about next Monday 10/26/2015Arrived at the house around 9:30 and 10:00. knocked at the door [redacted]y, answered the door..She looked to be pregnant around 8 months or so..I told her I was there for a estimate for ceiling fan, she made some weird moves, and said, looking away all the time, well we want it done, most people want to know how much it may cost.I told her she looking at $400 .00 and with extra switch she was looking at $475.00.I get done with the job and she says there is some outlets not working, I proceeded to look for the problem, checked the outlets to the left and right of the 1 not working, found no problems, checked the 1 in the other room found no problems.Told [redacted] it would be nice to check the one behind the TV, that I never seen on, or herd on since I was there, I was unable to move the TV, [redacted], proceeded to jump up and said I will help you, I was taken back by this due to she was 8 - 9 months pregnant, we lift it up and sat it down on the floor, all the wile she kept staring at me with a weird look, I check the outlet and found only 1 wire in the box, we put the TV back up and the TV she immediatly went to turn it on, does not work with some crazy lines going through them, and seemed like a crack on the inside of  TV that been there fo a wile, and we do have pics,, she started a big drama seen and started saying I broke her TV, she never asked for any type or insurance or information, I new it was a SCAM, she said I swear I'm not trying to scam you, I told her I never seen the TV on and it was impossible for me to damage the TV the problem looks to me like it always been there, I told her we can put a claim into my insurance and we can go from there, she never said anything with that, and I told her we are not buying you a TV, with  that she said with a calm and cool response, can you at least fix my outlets I told her I need to go due to the situation and making it worst. my insurance said there was no claim to be made.Two days later her husband [redacted], called us on the 10/27/2015 and we were busy couldn't get the call, it came over caller ID on cell phone, we called him back 5 min later with no answer went to voice mail.[redacted] called back on 10/28/2015 and I answer the phone I David D[redacted] and he starts off saying how I broke his TV , I told him the story and what happen, I asked him what he wanted from us, and he said, I want you to buy me a new TV, his words, then proceeded to tell me how could I asked a pregnant lady to move a TV, I informed him that she jumped up out of the sofa before I could finish my sentence, witch was I cant move the TV, she, I will help. these people are trying to get a new TV on us.. our side of the story..here... we got our lawyer on deck,and we will be filing  a lean on the property for non payment of services, for the work that was completed and never paid for, and interest.

We had nothing to do with your TV, your TV was never on, before I got there, it was damaged before we even got there, and like I said we had nothing to do with your TV,would suggest turning it over to your home owner insurance..

Called [redacted] for an appointment for an estimate on some fluorescent light repair. To my surprise, he was able to come over within the hour. He gave me a reasonable quote, went to [redacted] for me twice and finished the job within 2 hours! My light is brighter than it has ever been, and I am extremely happy with the job. I now have an electrician that I will call for all my electric work. Honest, dependable, trustworthy.

I hired David from 24 hour Valleywide Electric LLC to add 6 light fixtures. He rewired our kitchen light fixtures, added 3 outdoor motion lights with new motion sensor fixtures, added two new exterior light fixtures & added 2 new ceiling fans with lights in two of my bedrooms. David did the job himself in one day, was super nice and professional, and did a great job. Thanks David.

Just made a call to have them show up last minute for our outlet to be fixed thinking it was going to cost us alot of $$. To my surprise they were very prompt and checked what was wrong and it ended up being completely different. They found solutions and since the guy was not even 15 minutes here and no major work done. We were not charged! So happy with the prompt service and I am satisfied with the work done. I would definitely use them again for my future needs.

Scheduled appointment last week and they NO SHOWED us today. No call or cancellation notification.

Not professional and wasted day waiting for them to arrive in the window provided.

Review: I hired David from 24HR Valleywide Electric to complete two jobs in my home: to add power to the ceiling/wire up a switch for a ceiling fan and also to diagnose/fix 3 outlets that had recently stopped working. He completed the first task with no issues. He moved on to the outlets and we had to move my 70" LED tv off of the wall because one was behind it. We took it off, he looked at the outlet and when we put it back up, it had a crack in the screen when powered on. He claimed that there was 'no way' he could have caused this crack and refused to pay for it. I never straight out asked him to pay for it, but I did want to know what my options were. He said that we could file a claim with his insurance and then hurried out the door. My husband called a day later and tried to sort this out with him and he was nothing but rude to my husband (swearing and raising his voice). It was finally decided that he would file the claim and took my husbands name and phone number. This was 3 weeks ago and I haven't heard anything from him or an insurance company.Desired Settlement: For him to file a claim with his insurance company or to contact us with their information (which I can't find online) so that we can file a claim ourselves.

Business

Response:

Tell us why Incident at [redacted]. she called me a week asking for a estimate, on ceiling fan, I told her I can Make it there Tomorrow, she said how about next Monday 10/26/2015Arrived at the house around 9:30 and 10:00. knocked at the door [redacted]y, answered the door..She looked to be pregnant around 8 months or so..I told her I was there for a estimate for ceiling fan, she made some weird moves, and said, looking away all the time, well we want it done, most people want to know how much it may cost.I told her she looking at $400 .00 and with extra switch she was looking at $475.00.I get done with the job and she says there is some outlets not working, I proceeded to look for the problem, checked the outlets to the left and right of the 1 not working, found no problems, checked the 1 in the other room found no problems.Told [redacted] it would be nice to check the one behind the TV, that I never seen on, or herd on since I was there, I was unable to move the TV, [redacted], proceeded to jump up and said I will help you, I was taken back by this due to she was 8 - 9 months pregnant, we lift it up and sat it down on the floor, all the wile she kept staring at me with a weird look, I check the outlet and found only 1 wire in the box, we put the TV back up and the TV she immediatly went to turn it on, does not work with some crazy lines going through them, and seemed like a crack on the inside of TV that been there fo a wile, and we do have pics,, she started a big drama seen and started saying I broke her TV, she never asked for any type or insurance or information, I new it was a SCAM, she said I swear I'm not trying to scam you, I told her I never seen the TV on and it was impossible for me to damage the TV the problem looks to me like it always been there, I told her we can put a claim into my insurance and we can go from there, she never said anything with that, and I told her we are not buying you a TV, with that she said with a calm and cool response, can you at least fix my outlets I told her I need to go due to the situation and making it worst. my insurance said there was no claim to be made.Two days later her husband [redacted], called us on the 10/27/2015 and we were busy couldn't get the call, it came over caller ID on cell phone, we called him back 5 min later with no answer went to voice mail.[redacted] called back on 10/28/2015 and I answer the phone I David D[redacted] and he starts off saying how I broke his TV , I told him the story and what happen, I asked him what he wanted from us, and he said, I want you to buy me a new TV, his words, then proceeded to tell me how could I asked a pregnant lady to move a TV, I informed him that she jumped up out of the sofa before I could finish my sentence, witch was I cant move the TV, she, I will help. these people are trying to get a new TV on us.. our side of the story..here... we got our lawyer on deck,and we will be filing a lean on the property for non payment of services, for the work that was completed and never paid for, and interest.

Business

Response:

Tell us why Incident at [redacted]. she called me a week asking for a estimate, on ceiling fan, I told her I can Make it there Tomorrow, she said how about next Monday 10/26/2015Arrived at the house around 9:30 and 10:00. knocked at the door [redacted]y, answered the door..She looked to be pregnant around 8 months or so..I told her I was there for a estimate for ceiling fan, she made some weird moves, and said, looking away all the time, well we want it done, most people want to know how much it may cost.I told her she looking at $400 .00 and with extra switch she was looking at $475.00.I get done with the job and she says there is some outlets not working, I proceeded to look for the problem, checked the outlets to the left and right of the 1 not working, found no problems, checked the 1 in the other room found no problems.Told [redacted] it would be nice to check the one behind the TV, that I never seen on, or herd on since I was there, I was unable to move the TV, [redacted], proceeded to jump up and said I will help you, I was taken back by this due to she was 8 - 9 months pregnant, we lift it up and sat it down on the floor, all the wile she kept staring at me with a weird look, I check the outlet and found only 1 wire in the box, we put the TV back up and the TV she immediatly went to turn it on, does not work with some crazy lines going through them, and seemed like a crack on the inside of TV that been there fo a wile, and we do have pics,, she started a big drama seen and started saying I broke her TV, she never asked for any type or insurance or information, I new it was a SCAM, she said I swear I'm not trying to scam you, I told her I never seen the TV on and it was impossible for me to damage the TV the problem looks to me like it always been there, I told her we can put a claim into my insurance and we can go from there, she never said anything with that, and I told her we are not buying you a TV, with that she said with a calm and cool response, can you at least fix my outlets I told her I need to go due to the situation and making it worst. my insurance said there was no claim to be made.Two days later her husband [redacted], called us on the 10/27/2015 and we were busy couldn't get the call, it came over caller ID on cell phone, we called him back 5 min later with no answer went to voice mail.[redacted] called back on 10/28/2015 and I answer the phone I David D[redacted] and he starts off saying how I broke his TV , I told him the story and what happen, I asked him what he wanted from us, and he said, I want you to buy me a new TV, his words, then proceeded to tell me how could I asked a pregnant lady to move a TV, I informed him that she jumped up out of the sofa before I could finish my sentence, witch was I cant move the TV, she, I will help. these people are trying to get a new TV on us.. our side of the story..here... we got our lawyer on deck,and we will be filing a lean on the property for non payment of services, for the work that was completed and never paid for, and interest.

Consumer

Response:

To Whom it May Concern,It seems that we each have our own versions of the events that took place that day and following. I would like to reaffirm that I called 24 HR Valleywide Electric and requested TWO services: to install the power for the ceiling fan AND to diagnose/fix the outlets that stopped working. Mr. D[redacted] came out and started with the ceiling fan (I did not push him to do one job first over the other). He did a fine job with that and then began work on diagnosing the outlets. I was trying to be helpful and tested other outlets in the area. When he got to the outlet behind the TV, I did offer to help take the TV off the wall. I was the only other person in the house and I knew he would not be able to do it on his own. I feel that this is a normal response, pregnant or not. I did not have any medical conditions preventing me from lifting 50lbs, as I had been continually working out throughout my pregnancy and knew I was more than capable of lifting the TV. The TV should have been moved and set down on a soft surface (such as the couch), but neither of us thought of it at the moment. I had been working on my laptop while Mr. D[redacted] was working, so I was not watching the TV and it was powered off. When we put it back on the wall, I turned it on, which I feel is a normal sanity check, and it had a large crack beneath the screen. It was no longer displaying any picture. At this point, I feel, that anyone's normal reaction would be shock and a bit of panic. I started to cry, which I tried to stop and remain calm....but I was panicing a bit. It was not a cheap TV and was just over a year old. Mr. [redacted] first response was "I'm not paying for that". I was trying not to get upset (and I NEVER raised my voice) and keep myself in check. I just kept asking him what I could do. I tried at this point to get in touch with my husband because I was having a bit of a panic attack. Mr. D[redacted] at this point said that I was too upset and he was just going to go. He mentioned something about filing a claim with his insurance, but honestly I was so out of sorts that the whole thing was a bit of a blur. I offered to pay him for the ceiling fan work and try to discuss what my options for reimbursement on the TV were and he said that the fan was on him and rushed out the door pretty quickly. He left without issuing me a bill or anyway to file a claim with his insurance. My husband called him 2 days later to discuss our options with him and he was outright rude to my husband. I have a recording of this conversation for verification. He said that he would call his insurance company and file a claim on our behalf. We were never contacted by him or the insurance company again. As far as the ceiling fan payment, I am still more than willing to pay for that service. I will NOT pay interest because he on multiple occasions said that it was 'on the house'. If he wants payment, he has to send me a bill for his services. I would also like him to send me his insurance companies information so that I can personally contact them about a claim.

Consumer

Response:

To Whom it May Concern,It seems that we each have our own versions of the events that took place that day and following. I would like to reaffirm that I called 24 HR Valleywide Electric and requested TWO services: to install the power for the ceiling fan AND to diagnose/fix the outlets that stopped working. Mr. D[redacted] came out and started with the ceiling fan (I did not push him to do one job first over the other). He did a fine job with that and then began work on diagnosing the outlets. I was trying to be helpful and tested other outlets in the area. When he got to the outlet behind the TV, I did offer to help take the TV off the wall. I was the only other person in the house and I knew he would not be able to do it on his own. I feel that this is a normal response, pregnant or not. I did not have any medical conditions preventing me from lifting 50lbs, as I had been continually working out throughout my pregnancy and knew I was more than capable of lifting the TV. The TV should have been moved and set down on a soft surface (such as the couch), but neither of us thought of it at the moment. I had been working on my laptop while Mr. D[redacted] was working, so I was not watching the TV and it was powered off. When we put it back on the wall, I turned it on, which I feel is a normal sanity check, and it had a large crack beneath the screen. It was no longer displaying any picture. At this point, I feel, that anyone's normal reaction would be shock and a bit of panic. I started to cry, which I tried to stop and remain calm....but I was panicing a bit. It was not a cheap TV and was just over a year old. Mr. [redacted] first response was "I'm not paying for that". I was trying not to get upset (and I NEVER raised my voice) and keep myself in check. I just kept asking him what I could do. I tried at this point to get in touch with my husband because I was having a bit of a panic attack. Mr. D[redacted] at this point said that I was too upset and he was just going to go. He mentioned something about filing a claim with his insurance, but honestly I was so out of sorts that the whole thing was a bit of a blur. I offered to pay him for the ceiling fan work and try to discuss what my options for reimbursement on the TV were and he said that the fan was on him and rushed out the door pretty quickly. He left without issuing me a bill or anyway to file a claim with his insurance. My husband called him 2 days later to discuss our options with him and he was outright rude to my husband. I have a recording of this conversation for verification. He said that he would call his insurance company and file a claim on our behalf. We were never contacted by him or the insurance company again. As far as the ceiling fan payment, I am still more than willing to pay for that service. I will NOT pay interest because he on multiple occasions said that it was 'on the house'. If he wants payment, he has to send me a bill for his services. I would also like him to send me his insurance companies information so that I can personally contact them about a claim.

Business

Response:

We had nothing to do with your TV, your TV was never on, before I got there, it was damaged before we even got there, and like I said we had nothing to do with your TV,would suggest turning it over to your home owner insurance..

Business

Response:

We had nothing to do with your TV, your TV was never on, before I got there, it was damaged before we even got there, and like I said we had nothing to do with your TV,would suggest turning it over to your home owner insurance..