254 Motors, Inc.

Review: I used Autologistix (dba 254 Motors) to ship my newly purchased BMW 328i from [redacted] TX to [redacted] WA in April 2013. Autologistix is a broker and my car was shipped using [redacted] out of [redacted] OR.

During shipping there was damage done to my car that was not caused by me or there when I purchased the vehicle. I notified Autologistix within 24 hours of receiving my car, as required by their rules, and they contacted me the following Monday. I attempted to initiate an insurance claim to have the damage fixed and the insurance "person" at Autologistix got involved after I emailed over photos of the damage along with the bill of lading showing that the damage was not reported on that document.

After a couple of days the insurance "person" gave me the contact information of where I needed to open an insurance claim. I contacted that company, [redacted] in Oregon, and tried to open a claim. [redacted] told me they cannot open a claim without seeing a copy of the Certificate of [redacted] for [redacted] which I needed to get from my broker.

I have now sent three emails asking for the Certificate of [redacted] so that I can open an insurance claim to get my car fixed. Autologistix has not replied to any of the three emails I have sent since May 28th. I have attempted to call them as well and the phone doesn't get answered.Desired Settlement: I need them to email me the Certificate of [redacted] for [redacted] that they are supposed to have on file so I can open the insurance claim.

Business

Response:

To Whom it may concern,