2B Development Corp.

I am rejecting this response because:Never do business with 2B Development ever.The job done at my house was inferior and crew was not careful and diligent withtheir workNumerous times I call and spoke with [redacted] to complaint about cold air coming in from the brandnew sliding doors and windows were not fixedThe new windows and sliding doorsshould not feel any cold air come in.The item that was done free was agreed on atcontact signing to remove a panel wood next to the brand new window but 2BDevelopment can’t even get it rightThe tech [redacted] has no experienceremoving wood panelHe damage my interior wall and broke my statue in the processIn addition,when the job was completed the crew did not clean up leaving nails and scrapmetals on the ground

Complaint: ***
I am rejecting this response because:
To whom it may concern:
My complaint #*** has not been resolved yetThe main issues I have with 2B Development are:
Issue #1: Misrepresentation from Salesman when he sold me the windowsThe Salesman (*** ***) came to my house on June 10, to sell me the windows and sliding doors. I showed him the issue I was having with cold air coming inside my house for both front windows. The Salesman (*** ***) said the price he’s quoting me for the front casement windows will cover everything to fix my issueBoth front casement windows still feel cold air coming in
Issue #2: Inferior service on installing my display window, sliding doors, and casement windows
The installation of my windows and sliding doors were not done correctly on July 24, The right Display Windows was leaking water on Oct 23, and no insulation and aluminum capping for the bottom of both sliding door until January 9, With the inferior service of installing the windows and sliding door, I would probably think that both front casement windows were not installed correctly too

I am rejecting this response because:Never do business with 2B Development ever.The job done at my house was inferior and crew was not careful and diligent withtheir work. Numerous times I call and spoke with [redacted] to complaint about  cold air coming in from the brandnew sliding doors and windows were not fixed. The new windows and sliding doorsshould not feel any cold air come in.The item that was done free was agreed on atcontact signing to remove a panel wood next to the brand new window but 2BDevelopment can’t even get it right. The tech [redacted] has no experienceremoving wood panel. He damage my interior wall and broke my statue in the process. In addition,when the job was completed the crew did not clean up leaving nails and scrapmetals on the ground.

Homeowner called in with concern on draft coming in from Patio Door and window.Nov 24thService crew came out on November 24th to take a look at windows and address homeowners concerns.At the time of the service homeowner was unable to show the crew where the draft was coming...

in.Homeowner asked the service technician to re-screen a screen on 1 of the windows, because homeowner accidentally got paint on it. Window technician took the screen back to the shop. The frame from the screen had a defect and it was not possible to replace screen.Homeowner was notified that the screen track had defect and that we ordered a complete replacement screen from the manufacturer. Homeowner was advised that as soon as the screen gets delivered to us we will call to schedule a service to replace the screen.  At the same time the service technician can take a look at the Patio Door and the window, if the homeowner can show where the draft is coming in from.12-29-2014Spoke with homeowner and advised him that the screen should be delivered January 5th-9th. Homeowner was advised that we will call to schedule a service when we have the screen in our possession.The new replacement screen and screen frame is being provided to the homeowner at no charge.

Review: I had all my windows and 2 sliding doors repair back in July 2014 and noticed that cold air is coming in from the bottom of both sliding door and 2 front windows. I reported the issue back in Nov 14th and [redacted] came and put some caulking on the inside of the doors and windows on Nov 24th. Issue is not resolved yet. I call 2b Development and spoke to [redacted] on Friday, Dec 5th and Monday, Dec 8th. [redacted] said he will call me back but have not receive a phone call yet. I still feel cold air coming inside the house. Either the doors and windows are defectives or the installation was not install correctly. Also, I need the screen for one of the bedroom window return with a new mesh screen.Desired Settlement: Repair or replace the 2 front windows and 2 sliding doors.

Return the bedroom screen window with the new mesh .

Business

Response:

Homeowner called in with concern on draft coming in from Patio Door and window.Nov 24thService crew came out on November 24th to take a look at windows and address homeowners concerns.At the time of the service homeowner was unable to show the crew where the draft was coming in.Homeowner asked the service technician to re-screen a screen on 1 of the windows, because homeowner accidentally got paint on it. Window technician took the screen back to the shop. The frame from the screen had a defect and it was not possible to replace screen.Homeowner was notified that the screen track had defect and that we ordered a complete replacement screen from the manufacturer. Homeowner was advised that as soon as the screen gets delivered to us we will call to schedule a service to replace the screen. At the same time the service technician can take a look at the Patio Door and the window, if the homeowner can show where the draft is coming in from.12-29-2014Spoke with homeowner and advised him that the screen should be delivered January 5th-9th. Homeowner was advised that we will call to schedule a service when we have the screen in our possession.The new replacement screen and screen frame is being provided to the homeowner at no charge.

Consumer

Response:

Review: [redacted]

I am rejecting this response because:

To whom it may concern: My complaint #[redacted] has not been resolved yet. The 2 main issues I have with 2B Development are:Issue #1: Misrepresentation from Salesman when he sold me the windows.The Salesman ([redacted]) came to my house on June 10, 2014 to sell me the windows and sliding doors. I showed him the issue I was having with cold air coming inside my house for both front windows. The Salesman ([redacted]) said the price he’s quoting me for the 2 front casement windows will cover everything to fix my issue. Both front casement windows still feel cold air coming in. Issue #2: Inferior service on installing my display window, sliding doors, and casement windowsThe installation of my windows and sliding doors were not done correctly on July 24, 2014. The right Display Windows was leaking water on Oct 23, 2014 and no insulation and aluminum capping for the bottom of both sliding door until January 9, 2015. With the inferior service of installing the windows and sliding door, I would probably think that both front casement windows were not installed correctly too.

Business

Response:

All concerns were addressed. Customer is requesting work to be performed that is not included in the written agreement. Multiple items were done free of charge for this homeowner. All installation was performed as per standard installation practices and as per manufacturers specifications. All work performed and completed as per written agreement. All service issues resolved.

Consumer

Response:

I am rejecting this response because:

Never do business with 2B Development ever.The job done at my house was inferior and crew was not careful and diligent withtheir work. Numerous times I call and spoke with [redacted] to complaint about cold air coming in from the brandnew sliding doors and windows were not fixed. The new windows and sliding doorsshould not feel any cold air come in.The item that was done free was agreed on atcontact signing to remove a panel wood next to the brand new window but 2BDevelopment can’t even get it right. The tech [redacted] has no experienceremoving wood panel. He damage my interior wall and broke my statue in the process. In addition,when the job was completed the crew did not clean up leaving nails and scrapmetals on the ground.