3 Dogs & A Cat Grooming Salon

I have heard the rumors about this place smacking around people's pets and I have seen the video of the woman confronting the owner and staff about smacking her dog, but I had not witnessed anything like this myself, until today that is.
I just walked in to pick up [redacted] (our dog) and the other woman, not Jan (the owner), was smacking [redacted] in the face, screaming at him to the point she was out of breath, and generally roughing him up by the collar. [redacted] was very scared looking... I didn't say anything, but they were embarrassed and they knew I saw. The situation was very much like the video that was posted previously. I wish I could find it... I'm sure [redacted] was not listening and squirming around, but this lady was to the point that she was almost in a rage about it. I saw it first hand, this is not slander or gossip.
We have been taking our dogs there for 15+ years, but we will never go back. It was bad. Such a shame, because we try to support our local businesses. Also a shame, because I have given her many recommendations over the years.
Oh yeah, and they also gave him a cut on his muzzle. I'm sure it was an accident, but still.