3 Kings Roofing

On August 2, I took our 2017 Subaru Forester to WNY One Stop Automotive to have its rear brakes replaced. They looked at the vehicle and told me the brakes needed to be replaced and one wheel bearing needed to be replaced, and that they changed them in sets of two, and that the estimate for this work to be done would be $1,357.26.

I told them to do the work, and they weren't able to complete the work that day; it would be completed the next day. I received a call from them on August 3 that the work was complete, but the mechanic broke a wheel speed sensor during repairs, and the cost to replace that was $297.94; after adding taxes it equaled $324.01, and the final invoice was now $1,681.27.

I have attached the invoice from WNY One Stop Automotive along with the support from Zurich, since the replacement of the ball bearings was covered by our extended warranty. I highlighted in the letter that the ABC Wheel Speed Sensor was broken during repairs, not a mechanical or electrical defect, so it was not coverable.

WNY One Stop Automotive had talked with Zurich relating to the claim and told them the mechanic broke it during repairs. I am looking to receive a refund from WNY One Stop Automotive for $324.01, since the wheel speed sensor was broken during repairs.

I can be reached if you need any further clarification.

Thanks.