303 Recovery & Investigations L.L.C.

Initial Business Response /* (1000, 5, 2015/08/31) */
Good Times does not monitor the parking lot, towing vehicles is left entirely up to the discretion of the towing companyEmployee's are completely unaware when cars have been towedIssues related to being towed should be directed to the towing
company which is *** *** & *** *** Their phone number is (XXX)XXX-XXXX
In response to the customer's complaint about the signage, *** *** has placed signs around the parking lotWe have two entrances into the lot and their is a visible sign at each entranceThe remaining signs are evenly distributed around the lotPhoto's of the signs will be attachedThe sign states the following exactly:
Customers must remain on premisesAll unauthorized vehicles will be towed
Initial Consumer Rebuttal /* (3000, 7, 2015/09/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
1st and foremost, your company has a contract with this tow company, to do thisHow would they know exact minute I left the parking lot if the employees didn't call themThe employee at the window told me that if I left my car after getting food that I would still have been towedThus, your company calling the tow companyIt was *** and I'm a woman, and what if something terrible happened to me, like if I was kidnapped and murderedI know that you have been doing this for years and I want to be reimbursed my *** or I will be telling every single person I meet that they shouldn't go to your restaurant and whyI live paycheck to paycheck and don't have that money to give to someone who stole my carThe parking lot is for customers for minutes and I wasn't there for more than minutesThis is right and I will make a stink