309 Auto Mart, Incorporated

June 19, Please review this update regarding Revdex.com complaint [redacted] As of this date the customer has been contacted and cancellation forms for both the extended warranty and gap insurance have been mailedWe are awaiting their return in order to processThank you for your attention in addressing this concern.Steven BDealer Manager

From: [redacted] < [redacted] @ [redacted] .com>Date: Sat, Jun 27, at 8:AMSubject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: "[email protected]" ATTENTION: [redacted] ***RE: complaint # [redacted] Thank you for this emailPlease be advised I have not been contacted by the dealership nor have I received any correspondence or cancellation forms in the mail as of yet What exactly has the dealership agreed to do to rectify the situation and provide me with the justice that I deserve?Again, thank you for your emailI look forward to hearing back from youSincerely, [redacted] ***

From: *** * Date: Sat, Jun 27, at 8:AMSubject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #***.To: "[email protected]" ATTENTION: *** ***RE: complaint #*** Thank you for this emailPlease be advised I have not been contacted by the dealership nor have I received any correspondence or cancellation forms in the mail as of yet. What exactly has the dealership agreed to do to rectify the situation and provide me with the justice that I deserve?Again, thank you for your emailI look forward to hearing back from you. Sincerely, *** ***

June 19, 2015Please review this update regarding Revdex.com complaint [redacted]. As of this date the customer has been contacted and cancellation forms for both the extended warranty and gap insurance have been mailed. We are awaiting their return in order to process. Thank you for your attention in...

addressing this concern.Steven BDealer Manager

I am corresponding in reference to Revdex.com complaint #[redacted]. I spoke with [redacted] upon receipt of the initial letter and believed her concern to be resolved. I was out of the country returning yesterday (10/21) and now in receipt of your follow up notice....

[redacted] is currently in contact with our Parts and Service Director James M[redacted] with regard to a diagnostic light illuminated which may indicate a consumption issue. We have left messages for [redacted] in order to schedule this evaluation which is covered under her existing warranty.   Steven B[redacted]Director of Dealership Operations DM/GM/DO[redacted].com[redacted].com

June 19, 2015
Please review this update regarding Revdex.com complaint [redacted]. As of this date the customer has been contacted and cancellation forms for both the extended warranty and gap insurance have been mailed. We are awaiting their return in order to process. Thank you for your attention...

in addressing this concern.Steven BDealer Manager

From: [redacted] <[redacted].com>Date: Sat, Jun 27, 2015 at 8:59 AMSubject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: "[email protected]" <[email protected]>ATTENTION: [redacted]RE: complaint #[redacted] Thank you for this email. Please be advised I have not been contacted by the dealership nor have I received any correspondence or cancellation forms in the mail as of yet. 
What exactly has the dealership agreed to do to rectify the situation and provide me with the justice that I deserve?Again, thank you for your email. I look forward to hearing back from you. Sincerely, [redacted]

Review: Upon purchasing a new car we were offered an interest rate from the dealership that we accepted. Several weeks after the purchase transaction, a credit union (of which we had no knowledge) contacted us and told us that the dealership opened the car loan, a savings account and a [redacted] in my name. I feel as though the dealership has violated our privacy and impacted my credit by opening accounts without our knowledge and specific authorization. I tried to call [redacted], the general manager three times to resolve this but he did not return my calls. I think that this is a violation of data protection privacy laws and is unethical. The Acura dealership also did not use the correct address even after being informed several times during the transaction and following the transaction. We were also contacted by the dealership to perform a satisfaction survey. The sales person told us that any rating other than a "10" would cost him his job. I don't think that this is right to the employee and also the survey adds no value if you cannot offer any feedback other than "10's".Desired Settlement: I would like written verification of anyone or any business that has been given access to my personal information, and anyone or any business who may have future access. I would like copies of all information shared or that could be shared with anyone or any business before, during or after this transaction.