36 Month Loans Reviews (6)
36 Month Loans Rating
Address: 2331 Loma Prieta Ln, Menlo Park, California, United States, 94025-6716
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Dear Mr [redacted] We are sorry to hear about your experienceUnfortunately, you did not complain to the right companyWe are not a direct lender, we are a loan matching serviceWe have a panel of lenders and try to match our client's profile with one of themIn case of a match, the client is redirected to the lender's website where he will complete the application processWe never neither charge any fee from our customers nor send text messages or call them We recently had few similar complaints with yoursAs a result of our investigation so far, we found out that this is a fraud and someone is contacting customers using our brand nameThis situation is very frustrating for all of us and we really want to solve the issue asapBest thing we can do now is communicating and understand all the circumstances: we looked for your details in our database and found no application on our website: 36monthloans.com with your name or email address We hope we will get this whole situation solved soon Best Regards, [redacted] from 36MonthLoans Support Team
Dear Mrs***, we are truly sorry for what happened but we are not the ones responsible for this situationUnfortunately, someone has used our brand name to scam youWe are not a lending company but an online loan matching serviceWe do not charge any fees from our clients and do not contact
them by phone or text messages to help them get a loanWe do not know any of the people who contacted you and we have never used the phone number you mentionedWe have searched our database and logs but found no application using any of your personal data on our 36monthloans.com website so you are not one of our clientsCouple of months ago we had few similar complaints but we thought the situation is settledWhile we are investigating now further, we will communicate you any news we have and also, we will try to warn people about this kind of scam and prevent this way future fraudsYou can anytime contact us for more details on ***.Best Regards,36MonthLoans Support Team
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
Dear Mr***,
We are sorry to hear about your experienceUnfortunately, this review is addressed to the wrong companyWe looked in detail in our db and logs and found no application using any of your personal data so it looks like you are not our client and did not apply on our website:
36monthloans.comWe are not a lender but an online loan matching service so we don't make lending decisionsOur service is free of charge for our customers and our application process is entirely online, all our clients apply on our websiteIf anyone mentioned 36monthloans.com to you, it means they used our brand name to scam you
More details about our profile and how to detect and report a scam to legal authorities can be found on our website here: ***
Sincerely,
*** Support Team
Dear Mr. [redacted]
We are sorry to hear about your experience. Unfortunately, you did not complain to the right company. We are not a direct lender, we are a loan matching service. We have a panel of lenders and try to match our client's profile with one of them. In case of a match, the client is...
redirected to the lender's website where he will complete the application process. We never neither charge any fee from our customers nor send text messages or call them.
We recently had few similar complaints with yours. As a result of our investigation so far, we found out that this is a fraud and someone is contacting customers using our brand name. This situation is very frustrating for all of us and we really want to solve the issue asap. Best thing we can do now is communicating and understand all the circumstances: we looked for your details in our database and found no application on our website: 36monthloans.com with your name or email address.
We hope we will get this whole situation solved soon.
Best Regards,[redacted] from 36MonthLoans Support Team
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]